MS-900 Describe Microsoft 365 apps and services Practice Test 7 — 15 Questions

Question 1

A sales team needs to track leads, manage customer contact information, record interactions, and automate follow-up email sequences. Which Microsoft 365 app should they use as the primary platform?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is a customer relationship management (CRM) application specifically designed to manage leads, track customer contact information, record interactions, and automate sales processes such as follow-up email sequences. It provides built-in lead scoring, opportunity management, and workflow automation that directly match the sales team's requirements, making it the correct primary platform.

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Microsoft Power Automate

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Microsoft SharePoint

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Microsoft Teams

Question 2

A sales team wants to build a custom inventory tracking application with minimal code. They need a cloud-based database that can securely store structured data and integrate with the low-code app builder. Which Microsoft 365 service should they use as the database backend?

Accepted Answer

Microsoft Dataverse. Microsoft Dataverse is the correct choice because it provides a scalable, cloud-based relational database that securely stores structured data and integrates natively with Power Apps, the low-code app builder. Unlike simpler list-based storage, Dataverse supports rich data types, relationships, business logic, and role-based security, making it ideal for custom inventory tracking applications built with minimal code.

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Microsoft Lists

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Power Apps

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Power Automate

Question 3

A company wants to automate a business process where an approval request is sent to a manager when a new employee is added to the HR system. The HR system is a custom list in SharePoint Online. The process should run without any custom code. Which Microsoft 365 tool should they use to create this automation?

Accepted Answer

Microsoft Power Automate. Microsoft Power Automate is the correct tool because it is designed specifically for creating automated workflows between apps and services without custom code. In this scenario, Power Automate can use a trigger (e.g., 'When an item is created or modified' in SharePoint) to send an approval request to a manager, fully meeting the requirement for a no-code solution.

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Microsoft Power Apps

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Microsoft SharePoint Designer

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Microsoft Visio

Question 4

A company wants to automatically send an email notification to a manager when a new request is submitted in a SharePoint list. The process should require no custom code. Which Microsoft 365 tool should they use?

Accepted Answer

Power Automate. Power Automate is the correct choice because it provides a no-code, trigger-based workflow engine that can automatically send an email when a new item is added to a SharePoint list. It integrates directly with SharePoint and Outlook, requiring no custom code or developer intervention.

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SharePoint Designer

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Power Apps

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Microsoft Lists

Question 5

A department needs a shared document library with version history, permissions, and co-authoring for team files. Which service should they primarily use?

Accepted Answer

SharePoint Online.. SharePoint Online is the correct choice because it provides a centralized, team-based document library with built-in version history, granular permission management, and real-time co-authoring. Unlike OneDrive for Business, which is designed for personal file storage, SharePoint Online supports shared workspaces where multiple users can collaborate simultaneously on the same documents while maintaining full audit trails and access controls.

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OneDrive for Business.

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Microsoft Forms.

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Microsoft Planner.

Question 6

A project team needs to collaborate on Teams channel conversations and meetings and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

Microsoft Teams. Microsoft Teams is the correct answer because it provides the central hub for channel conversations, meetings, and real-time collaboration. SharePoint Online document storage is also correct because Teams channels use SharePoint as the underlying storage for all shared files, enabling co-authoring of Office documents directly within the Teams interface.

Answer

Microsoft Purview eDiscovery case

Answer

Exchange anti-malware policy

Question 7

A department asks for the Microsoft 365 service best suited for personal work files that follow a user across devices. Which service should they use?

Accepted Answer

OneDrive for Business. OneDrive for Business is the correct service because it provides personal cloud storage for work files that sync across a user's devices, enabling access from anywhere. Unlike SharePoint or Teams, which are team-based, OneDrive is designed for individual file storage and synchronization, making it ideal for files that follow the user.

Answer

Microsoft Entra Privileged Identity Management

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Microsoft Defender for Endpoint

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Microsoft Purview Compliance Manager

Question 8

A department asks for the Microsoft 365 service best suited for department document libraries with version history. Which service should they use?

Accepted Answer

SharePoint Online. SharePoint Online is the correct answer because it provides document libraries with built-in version history, allowing users to track, restore, and manage previous versions of documents. This feature is essential for collaboration and compliance, as it enables rollback to earlier versions and audit trails without additional configuration.

Answer

Microsoft Purview Compliance Manager

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Microsoft Entra Privileged Identity Management

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Microsoft Defender for Endpoint

Question 9

A department asks for the Microsoft 365 service best suited for enterprise video publishing and town hall recordings. Which service should they use?

Accepted Answer

Microsoft Stream on SharePoint. Microsoft Stream on SharePoint is the correct service because it is designed for enterprise video publishing, including town hall recordings, live events, and on-demand video. It leverages SharePoint's storage and permissions model, allowing videos to be stored as files in document libraries with metadata, retention policies, and granular access controls, making it ideal for internal communications.

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Microsoft Purview Compliance Manager

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Microsoft Entra Privileged Identity Management

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Microsoft Defender for Endpoint

Question 10

A department asks for the Microsoft 365 service best suited for task tracking using boards and buckets. Which service should they use?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct service because it provides task tracking using boards and buckets, which are core features of its Kanban-style project management interface. This aligns directly with the department's request for organizing tasks visually, making it the appropriate Microsoft 365 app for lightweight project coordination.

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Microsoft Defender for Endpoint

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Microsoft Entra Privileged Identity Management

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Microsoft Purview Compliance Manager

Question 11

A project team needs to collaborate on forms-based surveys and quizzes and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

SharePoint Online document storage. SharePoint Online provides document storage and co-authoring capabilities, enabling team members to simultaneously edit Office files (e.g., Word, Excel, PowerPoint) stored in document libraries. Microsoft Forms allows the team to create forms-based surveys and quizzes, with responses automatically collected and easily exportable to Excel for analysis.

Answer

Exchange anti-malware policy

Answer

Microsoft Purview eDiscovery case

Question 12

A department asks for the Microsoft 365 service best suited for workflow approvals between Microsoft 365 and Dynamics 365. Which service should they use?

Accepted Answer

Power Automate. Power Automate (Option C) is the correct service because it provides a low-code, workflow automation platform that integrates directly with both Microsoft 365 (e.g., SharePoint, Teams) and Dynamics 365. It enables users to create automated approval workflows using prebuilt templates and connectors, making it the ideal choice for cross-service approval processes.

Answer

Microsoft Entra Privileged Identity Management

Answer

Microsoft Defender for Endpoint

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Microsoft Purview Compliance Manager

Question 13

A department asks for the Microsoft 365 service best suited for custom low-code business apps. Which service should they use?

Accepted Answer

Power Apps. Power Apps is the correct choice because it is a low-code application development platform within Microsoft 365 that enables users to build custom business apps without extensive coding. It provides pre-built templates, connectors to Microsoft and third-party services, and a drag-and-drop interface, making it ideal for department-level custom app needs.

Answer

Microsoft Defender for Endpoint

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Microsoft Entra Privileged Identity Management

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Microsoft Purview Compliance Manager

Question 14

A department asks for the Microsoft 365 service best suited for interactive business dashboards. Which service should they use?

Accepted Answer

Power BI. Power BI is the correct choice because it is Microsoft's dedicated business analytics service that enables users to create interactive dashboards and reports from various data sources. It provides real-time data visualization, drill-down capabilities, and natural language querying, making it ideal for business intelligence needs within Microsoft 365.

Answer

Microsoft Purview Compliance Manager

Answer

Microsoft Defender for Endpoint

Answer

Microsoft Entra Privileged Identity Management

Question 15

A department asks for the Microsoft 365 service best suited for Teams channel conversations and meetings. Which service should they use?

Accepted Answer

Microsoft Teams. Microsoft Teams is the correct service because it is specifically designed to host channel-based conversations and meetings within Microsoft 365. Teams provides persistent chat channels, audio/video conferencing, and meeting scheduling, directly fulfilling the department's request.

Answer

Microsoft Entra Privileged Identity Management

Answer

Microsoft Defender for Endpoint

Answer

Microsoft Purview Compliance Manager