MS-900 Describe Microsoft 365 apps and services Practice Test 5 — 15 Questions

Question 1

A service owner is comparing Microsoft 365 capabilities and needs to use a lightweight Kanban-style task board with assignments and due dates inside Teams. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct choice because it provides a lightweight Kanban-style task board that integrates directly into Microsoft Teams via the Planner tab. It supports task assignments, due dates, and progress tracking, making it ideal for a service owner needing a simple visual task management tool within Teams.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Question 2

During requirements gathering, an IT manager says the organization must create an approval workflow between SharePoint and Teams without writing code. Microsoft 365 app or service is the best fit?

Accepted Answer

Power Automate. Power Automate is the correct choice because it provides a low-code/no-code platform for creating automated workflows that integrate SharePoint and Teams. It allows you to trigger actions based on events in SharePoint (e.g., a new item added to a list) and then perform subsequent actions in Teams (e.g., posting an approval request in a channel). This directly meets the requirement to build an approval workflow without writing code.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Answer

Microsoft Planner

Question 3

A help desk lead is documenting the correct Microsoft 365 approach to build a simple mobile app for field workers to submit inspection results. Microsoft 365 app or service is the best fit?

Accepted Answer

Power Apps. Power Apps is the correct choice because it is a low-code platform specifically designed for building custom mobile apps that integrate with Microsoft 365 data sources, such as SharePoint, Dataverse, or SQL. Field workers can submit inspection results through a tailored app with forms, business logic, and offline capabilities, making it ideal for this scenario.

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Question 4

A compliance-aware administrator is selecting the right Microsoft 365 capability to create dashboards showing sales and operational trends from multiple data sources. Microsoft 365 app or service is the best fit?

Accepted Answer

Power BI. Power BI is the correct choice because it is a business analytics service that enables users to create interactive dashboards and reports by connecting to multiple data sources, including Excel, SQL databases, and cloud services. It provides built-in data transformation, visualization, and sharing capabilities, making it ideal for aggregating sales and operational trends into a single dashboard.

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Answer

Microsoft Forms

Question 5

A department head asks which Microsoft 365 option should be used to allow customers to book appointments online based on staff availability. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Bookings. Microsoft Bookings is the correct choice because it is a Microsoft 365 app specifically designed to allow customers to book appointments online based on staff availability. It integrates with Exchange Online to synchronize staff calendars, manage time slots, and send automated confirmations, making it the ideal solution for scheduling customer-facing appointments.

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Question 6

An administrator is reviewing a request from users who need to host training videos securely for employees. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Stream. Microsoft Stream is the correct choice because it is Microsoft 365's enterprise video service designed specifically for securely hosting, sharing, and managing training videos within an organization. It integrates with Azure AD for access control, supports permissions-based sharing, and provides features like transcripts, chapters, and engagement analytics, making it ideal for internal training content.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Answer

Microsoft Planner

Question 7

During a Microsoft 365 planning workshop, provide business-class email, calendars, contacts, and mailboxes. Microsoft 365 app or service is the best fit?

Accepted Answer

Exchange Online. Exchange Online is the correct choice because it is Microsoft's cloud-hosted messaging platform that provides business-class email, shared calendars, contact management, and mailbox services. It is the core service within Microsoft 365 designed specifically for these communication and collaboration needs, supporting features like shared mailboxes, resource mailboxes, and calendar sharing via Exchange Web Services (EWS) and MAPI over HTTP.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Answer

Microsoft Planner

Question 8

A tenant administrator is advising a department that wants to co-author a Word document with colleagues in real time from a browser. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft 365 web apps with OneDrive or SharePoint. Microsoft 365 web apps (Word, Excel, PowerPoint) combined with OneDrive or SharePoint enable real-time co-authoring from a browser. This allows multiple users to edit the same document simultaneously, with changes synced instantly via the cloud, which directly meets the department's requirement.

Answer

Microsoft Forms

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Question 9

A business stakeholder asks how Microsoft 365 can help them host an intranet landing page with news, navigation links, and department content. Microsoft 365 app or service is the best fit?

Accepted Answer

SharePoint Online. SharePoint Online is the correct answer because it is a web-based platform specifically designed for creating intranet portals, team sites, and communication sites. It provides built-in web parts for news feeds, navigation links, and department content pages, making it the ideal service for hosting a company intranet landing page.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Answer

Microsoft Planner

Question 10

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage leads, opportunities, customer accounts, and sales processes. Microsoft 365 app or service is the best fit?

Accepted Answer

Dynamics 365 Sales. Dynamics 365 Sales is purpose-built for managing leads, opportunities, customer accounts, and sales processes as part of the Microsoft 365 ecosystem. It provides a customer relationship management (CRM) platform with pipeline management, sales automation, and analytics, directly aligning with the consultant's requirements.

Answer

Microsoft Planner

Answer

Microsoft Forms

Answer

Microsoft Purview Audit

Question 11

A service owner is comparing Microsoft 365 capabilities and needs to maintain a personal checklist that syncs across devices and integrates with Outlook tasks. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft To Do. Microsoft To Do is the best fit because it provides a personal checklist that syncs across devices via Exchange Online and integrates natively with Outlook tasks. This allows the service owner to manage tasks from any device and see them directly within the Outlook task pane, fulfilling both requirements precisely.

Answer

Microsoft Forms

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Question 12

During requirements gathering, an IT manager says the organization must track assets using columns such as owner, status, purchase date, and location. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Lists. Microsoft Lists is the best fit because it provides a structured, customizable data-tracking solution with columns for metadata like owner, status, purchase date, and location. Unlike simple task or form tools, Lists supports rich column types (e.g., choice, date, person), views, and integration with SharePoint, making it ideal for asset tracking.

Answer

Microsoft Forms

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Question 13

A help desk lead is documenting the correct Microsoft 365 approach to improve employee experience through learning, insights, goals, and engagement experiences. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Viva. Microsoft Viva is the correct answer because it is an integrated employee experience platform (EXP) within Microsoft 365 that explicitly combines learning (Viva Learning), insights (Viva Insights), goals (Viva Goals), and engagement (Viva Engage). This directly matches the help desk lead's requirement to improve employee experience through those four pillars, whereas the other options are single-purpose tools that do not cover the full scope.

Answer

Microsoft Forms

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Question 14

A compliance-aware administrator is selecting the right Microsoft 365 capability to brainstorm using a shared digital canvas during Teams meetings. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Whiteboard. Microsoft Whiteboard is the best fit because it provides a shared digital canvas that allows meeting participants to brainstorm, draw, and collaborate in real time during Teams meetings. It integrates directly with Teams, supports ink and sticky notes, and persists content across sessions, making it ideal for interactive brainstorming.

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Answer

Microsoft Forms

Question 15

A department head asks which Microsoft 365 option should be used to reduce email attachments by storing shared team documents in one place and collaborating from conversations. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Teams with SharePoint Online. Microsoft Teams integrates with SharePoint Online to provide a centralized document repository where team files are stored and managed. This allows users to collaborate on documents directly within Teams conversations, eliminating the need for email attachments. The combination of Teams for chat-based collaboration and SharePoint for file storage and versioning directly addresses the requirement.

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Answer

Microsoft Forms