MS-900 Describe Microsoft 365 apps and services Practice Test 21 — 15 Questions

Question 1

A training department wants to create interactive learning paths and track employee progress. Which Microsoft 365 service should they use?

Accepted Answer

Microsoft Viva Learning. Microsoft Viva Learning is the correct service because it provides a centralized hub within Microsoft Teams where organizations can create, assign, and track interactive learning paths and employee progress. It integrates with learning management systems (LMS) and content providers to surface training content, while also offering progress tracking and completion analytics for administrators.

Answer

Microsoft Viva Topics

Answer

Microsoft Stream

Answer

SharePoint Online

Question 2

An organization uses Microsoft Bookings to manage customer appointments. Staff need to see their Bookings calendar within Outlook. What must be configured?

Accepted Answer

Add staff members to the Bookings calendar.. For staff to see their Bookings calendar within Outlook, they must be added as staff members in the Bookings calendar. This automatically creates a Bookings-specific calendar in their Outlook that syncs appointments. No additional sharing or scripting is required.

Answer

Configure calendar sharing between Bookings and Outlook.

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Run a PowerShell script to sync calendars.

Answer

Integrate Bookings with Dynamics 365.

Question 3

A company uses Microsoft 365 Copilot to summarize a long email thread. Where does Copilot retrieve the email content from?

Accepted Answer

Exchange Online. Microsoft 365 Copilot retrieves email content directly from Exchange Online, which is the Microsoft 365 service that stores and manages mailboxes, emails, and calendar items. When summarizing a long email thread, Copilot accesses the user's mailbox via Exchange Web Services (EWS) or the Microsoft Graph API, which provides programmatic access to email data. This allows Copilot to read the thread's messages and generate a concise summary without needing to store or index the content elsewhere.

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SharePoint Online

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OneDrive for Business

Answer

Microsoft Viva Topics

Question 4

A manager wants to create a team site to collaborate with external partners on a project. They need to share documents with external users and control permissions. Which Microsoft 365 service should they use?

Accepted Answer

SharePoint Online. SharePoint Online is the correct choice because it provides team sites with granular permission controls, including the ability to share documents with external users via secure links or direct invitations. It supports external sharing at the site level, allowing the manager to collaborate with partners while maintaining control over permissions and document access.

Answer

Microsoft Viva Connections

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Microsoft Teams

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OneDrive for Business

Question 5

A company uses Microsoft Forms to collect customer feedback. They want to automatically analyze sentiment from the responses using AI. Which Microsoft 365 service can integrate with Forms for this purpose?

Accepted Answer

Power Automate. Power Automate (D) is the correct service because it can connect Microsoft Forms to Azure AI services (e.g., Azure Cognitive Services Text Analytics) to automatically analyze sentiment from form responses. When a new response is submitted, a Power Automate flow triggers, sends the response text to the AI sentiment analysis API, and stores or reports the result—all without manual intervention.

Answer

Power BI

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SharePoint Online

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Azure Logic Apps

Question 6

Which THREE Microsoft 365 services are included in the Enterprise Mobility + Security (EMS) suite?

Accepted Answer

Microsoft Intune. Microsoft Intune is a core component of Enterprise Mobility + Security (EMS) because it provides cloud-based mobile device management (MDM) and mobile application management (MAM) using the OMA-DM protocol. It enforces conditional access policies and allows IT to manage devices and applications without requiring on-premises infrastructure, directly aligning with EMS's goal of securing and managing endpoints.

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Microsoft Sentinel

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Microsoft Purview

Question 7

You are the Microsoft 365 administrator for Contoso Ltd., a multinational company with 5,000 employees. The company uses Microsoft 365 E5 licenses for all users. The HR department has requested a solution to onboard new employees more efficiently. Currently, when a new employee is hired, IT manually creates a user account in Microsoft Entra ID (formerly Azure AD), assigns licenses, creates a mailbox in Exchange Online, and provisions a OneDrive for Business account. This process takes approximately 2 hours per employee and is prone to errors. The HR team uses a third-party HR system (Workday) to manage employee records. When an employee is hired in Workday, HR wants the process to be automated so that within 15 minutes, the employee has a Microsoft 365 account, appropriate licenses based on their department, and access to Microsoft Teams and SharePoint Online. Additionally, the employee should be automatically added to a Microsoft 365 group for their department. The solution must minimize manual intervention and ensure that only authorized HR personnel can trigger the automation. What should you implement?

Accepted Answer

Configure Workday to Microsoft Entra ID user provisioning in the Microsoft Entra admin center.. Workday to Microsoft Entra ID user provisioning is a built-in, cloud-native integration that automates the entire lifecycle of user accounts—creation, license assignment, group membership, and access to apps like Teams and SharePoint—directly from Workday HR events. It meets the 15-minute requirement, minimizes manual intervention, and can be scoped to allow only authorized HR personnel to trigger the automation via role-based access control in Entra ID.

Answer

Deploy Microsoft Identity Manager (MIM) to synchronize Workday with on-premises AD, then sync to Entra ID.

Answer

Create a Power Automate flow that triggers when a new employee is added to a SharePoint Online list, then uses Graph API to create the user.

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Develop a custom solution using Microsoft Graph API and Azure Functions that polls Workday for changes.

Question 8

A sales team uses Microsoft 365 and wants to automatically capture and store email signatures for all outgoing messages. Which Microsoft 365 app should the administrator configure?

Accepted Answer

Microsoft Exchange Online. (Microsoft Exchange Online) is correct because email signatures are managed via Exchange mail flow rules or the Exchange admin center. Option A is wrong because Microsoft Teams is for collaboration, not email signatures. Option B is wrong because Microsoft Viva Insights focuses on productivity analytics. Option C is wrong because Microsoft SharePoint Online is for document management.

Answer

Microsoft Teams

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Microsoft Viva Insights

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Microsoft SharePoint Online

Question 9

An organization uses Microsoft 365 and wants to implement a retention policy for all Exchange Online mailboxes that automatically deletes emails older than 7 years, except for emails from the legal department which must be kept for 10 years. What should the administrator configure?

Accepted Answer

Create two retention policies: one for all mailboxes with 7-year retention, and another for the legal department with 10-year retention using adaptive scopes.. Microsoft 365 retention policies can be scoped using adaptive scopes to apply different retention settings to different groups of users. By creating two policies—one with a 7-year deletion rule for all mailboxes and another with a 10-year deletion rule for the legal department—the administrator meets the requirement without conflicting settings. Adaptive scopes allow dynamic membership based on attributes like department, ensuring the legal department's emails are kept longer while others are deleted after 7 years.

Answer

Create a single retention policy with 7-year retention and apply preservation lock.

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Configure retention tags in Exchange Online for each mailbox.

Answer

Place the legal department mailboxes on litigation hold and set a 7-year retention for others.

Question 10

A user needs to co-author a Word document stored in Microsoft SharePoint Online with external partners who do not have Microsoft 365 licenses. What must the administrator enable?

Accepted Answer

External sharing in SharePoint Online. External sharing in SharePoint Online must be enabled at the tenant or site level to allow users to share documents with external partners who lack Microsoft 365 licenses. This setting controls the ability to send sharing invitations or generate shareable links for people outside the organization, which is the prerequisite for co-authoring with unlicensed external users.

Answer

Azure AD B2B collaboration

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Anonymous access links for documents

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Guest access in Microsoft Teams

Question 11

An organization uses Microsoft Viva Learning to provide training content. They want to ensure that only employees in the Sales department see sales-specific courses. Which feature should they use?

Accepted Answer

Create learning paths and assign them to the Sales department group in Viva Learning.. Viva Learning allows administrators to create learning paths and assign them to specific Microsoft 365 groups, such as the Sales department group. This ensures that only members of that group see the assigned sales-specific courses, providing targeted content delivery without affecting other users' views.

Answer

Set permissions on the SharePoint site hosting the courses.

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Configure Viva Connections dashboard to show only Sales courses.

Answer

Use Viva Topics to tag courses and let users discover them.

Question 12

An organization wants to provide employees with a personalized news feed from internal and external sources. Which Microsoft 365 app should they use?

Accepted Answer

Microsoft Viva Engage. Microsoft Viva Engage (formerly Yammer) is the correct app because it provides a personalized news feed that aggregates content from both internal sources (e.g., company announcements, community posts) and external sources (e.g., RSS feeds, external news). It enables employees to discover relevant updates in a social-style feed, aligning with the requirement for a unified internal and external news experience.

Answer

Microsoft Viva Insights

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Microsoft Stream

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Microsoft SharePoint

Question 13

A company uses Microsoft 365 and wants to automatically classify documents containing credit card numbers as 'Highly Confidential' and apply encryption when shared externally. Which solution should they use?

Accepted Answer

Microsoft Purview Information Protection with auto-labeling. Microsoft Purview Information Protection with auto-labeling is the correct solution because it uses trainable classifiers or exact data match (EDM) to detect sensitive data types like credit card numbers, automatically apply a 'Highly Confidential' sensitivity label, and enforce encryption when the document is shared externally. This capability is built into Microsoft 365 compliance center and integrates with sensitivity labels to protect data at rest and in transit.

Answer

Microsoft Intune

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Microsoft Sentinel

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Microsoft Defender for Cloud Apps

Question 14

A multinational organization uses Microsoft 365 and wants to comply with data residency requirements. They need to ensure that data for European users stays within the European Union. Which Microsoft 365 feature should they configure?

Accepted Answer

Configure multi-geo capabilities in SharePoint Online and OneDrive.. Multi-Geo capabilities in SharePoint Online and OneDrive allow organizations to provision and store data at rest in specific geographic locations, such as the European Union, to meet data residency requirements. This feature enables tenant administrators to define a preferred data location for users, ensuring their content remains within the EU boundary.

Answer

Create retention policies for EU users.

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Set conditional access policies to restrict access from outside EU.

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Use data loss prevention policies to block data movement.

Question 15

Which TWO Microsoft 365 apps are primarily used for business process automation and workflow? (Select two.)

Accepted Answer

Microsoft Power Apps. Microsoft Power Apps is a low-code application development platform that enables users to build custom business apps for process automation, while Microsoft Power Automate (formerly Flow) is a cloud-based service for creating automated workflows between apps and services. Together, they form the core of Microsoft's Power Platform for business process automation and workflow orchestration.

Answer

Microsoft Planner

Answer

Microsoft To Do

Answer

Microsoft Forms