MS-900 Describe Microsoft 365 apps and services Practice Test 10 — 15 Questions

Question 1

A marketing manager wants to create a central repository for project documents, announcements, and a shared calendar. The solution must be accessible from Microsoft Teams and allow team members to co-author documents in real time. Which Microsoft 365 service should be used?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

SharePoint Online (team site). SharePoint Online team sites provide a centralized document library, announcements, and shared calendar that can be integrated directly into Microsoft Teams via the SharePoint tab. Team members can co-author documents in real time using Office Online integration, which supports simultaneous editing with auto-save. This makes SharePoint the correct choice for a central repository with real-time collaboration accessible from Teams.

Answer

Microsoft Lists

Answer

Power Automate

Answer

Microsoft Planner

Question 2

A marketing team needs a shared workspace where they can store documents, manage a shared calendar, conduct video meetings, and collaborate on announcements. They want this workspace to be integrated with other Microsoft 365 apps. Which Microsoft 365 service is best suited for this requirement?

Accepted Answer

Microsoft Teams. Microsoft Teams is best suited because it provides a shared workspace that integrates document storage (via SharePoint), a shared calendar (via Exchange), video meetings (via Teams meetings), and collaboration on announcements (via channel posts and the Announcement app), all within a single interface that natively integrates with other Microsoft 365 apps.

Answer

Yammer

Answer

SharePoint

Answer

Microsoft Stream

Question 3

A sales manager wants to create an interactive dashboard that visualizes the sales pipeline, customer interactions, and team performance. The data resides in Dynamics 365. The manager needs to build the dashboard quickly without coding and share it with the team. Which Microsoft 365 app should they use?

Accepted Answer

Power BI. Power BI is the correct choice because it is a business analytics service that enables users to create interactive dashboards and visualizations from data sources like Dynamics 365 without writing code. It supports quick data modeling, real-time updates, and easy sharing with team members via Power BI service or embedded reports, meeting the manager's need for speed and collaboration.

Answer

Power Apps

Answer

Power Automate

Answer

Power Virtual Agents

Question 4

A project team needs to create a shared workspace to manage tasks, share files, track project milestones, and communicate through conversation threads. They want a single app that integrates with other Microsoft 365 services like Outlook and Teams. Which Microsoft 365 app is best suited for this requirement?

Accepted Answer

Microsoft Planner. Microsoft Planner is best suited because it provides a shared workspace with buckets and cards for task management, file attachments, milestone tracking via checklists and due dates, and conversation threads on each task. It integrates natively with Outlook for task visibility and with Teams via the Planner tab, meeting the requirement for a single app that combines these capabilities.

Answer

Microsoft To Do

Answer

Microsoft Project for the web

Answer

Microsoft Lists

Question 5

A field service team needs a mobile-friendly app that allows technicians to view customer information from a central database, log completed tasks, and capture photos on-site. The IT department has limited development resources and wants to build this app quickly without writing extensive code. Which Microsoft 365 app is best suited for this requirement?

Accepted Answer

Microsoft Power Apps. Microsoft Power Apps is the correct choice because it enables rapid development of custom mobile-friendly apps with minimal code, allowing the field service team to view customer data from a central database (e.g., Dataverse or SharePoint), log completed tasks, and capture photos on-site. Its low-code platform provides pre-built connectors and templates that directly address the need for a data-driven, mobile-first application without extensive development resources.

Answer

Microsoft Forms

Answer

Microsoft Power Automate

Answer

Microsoft Power BI

Question 6

A sales team uses SharePoint Online to store contract templates. When a new contract is added to a specific library, a notification should be sent to a Microsoft Teams channel with a direct link to the document. Additionally, the contract owner must receive a custom approval request via email before the document is shared externally. Which Microsoft 365 services must be combined to achieve this?

Accepted Answer

Microsoft Power Automate and Microsoft Teams. Microsoft Power Automate can trigger a flow when a new contract is added to a SharePoint Online library, sending a notification with a direct link to a Microsoft Teams channel. Additionally, Power Automate can initiate a custom approval request via email to the contract owner before external sharing is allowed. This combination directly addresses both requirements without needing additional services.

Answer

Microsoft Teams and Microsoft Power Apps

Answer

Microsoft Forms and Microsoft Teams

Answer

Microsoft Power BI and Microsoft Teams

Question 7

A project manager needs to assign tasks to team members, set deadlines, and track progress in a shared workspace. The workspace should integrate with Outlook and Teams. Which Microsoft 365 app is best suited for this requirement?

Accepted Answer

Microsoft Planner. Microsoft Planner is best suited because it provides a shared workspace with task assignment, deadline setting, and progress tracking via Kanban boards, and it integrates natively with Outlook for task synchronization and with Teams as a tab app for collaborative access.

Answer

Microsoft To Do

Answer

SharePoint

Answer

Microsoft Lists

Question 8

A sales team needs to track customer interactions, manage leads, and automate follow-up emails. Which Microsoft 365 app is specifically designed for this customer relationship management (CRM) purpose?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is a dedicated customer relationship management (CRM) application within the Dynamics 365 suite, purpose-built for tracking customer interactions, managing leads, and automating follow-up emails. Unlike general productivity tools, it provides structured pipelines, lead scoring, and workflow automation specifically for sales processes.

Answer

Microsoft Outlook

Answer

Microsoft SharePoint

Answer

Microsoft Power Automate

Question 9

A project manager needs to create a shared workspace for a cross-functional team to manage tasks, share files, track deadlines, and have threaded conversations. Which Microsoft 365 app should be the primary platform for this workspace?

Accepted Answer

Microsoft Teams. Microsoft Teams is the correct primary platform because it integrates chat, threaded conversations, file sharing, task management (via integrated Planner or Tasks by Planner and To Do), and deadline tracking into a single shared workspace. Unlike SharePoint, which is a document management and intranet platform, Teams provides a real-time collaboration hub with persistent threaded conversations and direct task assignment capabilities, making it ideal for cross-functional team coordination.

Answer

Microsoft SharePoint

Answer

Microsoft Planner

Answer

Microsoft To Do

Question 10

A sales team needs to track leads, manage customer contact information, record interactions, and automate follow-up email sequences. Which Microsoft 365 app should they use as the primary platform?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is a customer relationship management (CRM) application specifically designed to manage leads, track customer contact information, record interactions, and automate sales processes such as follow-up email sequences. It provides built-in lead scoring, opportunity management, and workflow automation that directly match the sales team's requirements, making it the correct primary platform.

Answer

Microsoft Power Automate

Answer

Microsoft SharePoint

Answer

Microsoft Teams

Question 11

A sales team wants to build a custom inventory tracking application with minimal code. They need a cloud-based database that can securely store structured data and integrate with the low-code app builder. Which Microsoft 365 service should they use as the database backend?

Accepted Answer

Microsoft Dataverse. Microsoft Dataverse is the correct choice because it provides a scalable, cloud-based relational database that securely stores structured data and integrates natively with Power Apps, the low-code app builder. Unlike simpler list-based storage, Dataverse supports rich data types, relationships, business logic, and role-based security, making it ideal for custom inventory tracking applications built with minimal code.

Answer

Microsoft Lists

Answer

Power Apps

Answer

Power Automate

Question 12

A company wants to automate a business process where an approval request is sent to a manager when a new employee is added to the HR system. The HR system is a custom list in SharePoint Online. The process should run without any custom code. Which Microsoft 365 tool should they use to create this automation?

Accepted Answer

Microsoft Power Automate. Microsoft Power Automate is the correct tool because it is designed specifically for creating automated workflows between apps and services without custom code. In this scenario, Power Automate can use a trigger (e.g., 'When an item is created or modified' in SharePoint) to send an approval request to a manager, fully meeting the requirement for a no-code solution.

Answer

Microsoft Power Apps

Answer

Microsoft SharePoint Designer

Answer

Microsoft Visio

Question 13

A company wants to automatically send an email notification to a manager when a new request is submitted in a SharePoint list. The process should require no custom code. Which Microsoft 365 tool should they use?

Accepted Answer

Power Automate. Power Automate is the correct choice because it provides a no-code, trigger-based workflow engine that can automatically send an email when a new item is added to a SharePoint list. It integrates directly with SharePoint and Outlook, requiring no custom code or developer intervention.

Answer

SharePoint Designer

Answer

Power Apps

Answer

Microsoft Lists

Question 14

A department needs a shared document library with version history, permissions, and co-authoring for team files. Which service should they primarily use?

Accepted Answer

SharePoint Online.. SharePoint Online is the correct choice because it provides a centralized, team-based document library with built-in version history, granular permission management, and real-time co-authoring. Unlike OneDrive for Business, which is designed for personal file storage, SharePoint Online supports shared workspaces where multiple users can collaborate simultaneously on the same documents while maintaining full audit trails and access controls.

Answer

OneDrive for Business.

Answer

Microsoft Forms.

Answer

Microsoft Planner.

Question 15

A project team needs to collaborate on Teams channel conversations and meetings and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

Microsoft Teams. Microsoft Teams (A) is correct because it is the Microsoft 365 service that provides channel conversations, chat, and meetings, which directly satisfy the collaboration and meeting requirements. SharePoint Online document storage (B) is correct because Teams channels are backed by SharePoint Online, and SharePoint provides the co-authoring and versioned document storage for the related Office files. Microsoft Purview eDiscovery case (C) is not relevant because it is used for legal hold, search, and investigation of content, not for day-to-day collaboration or co-authoring. Exchange anti-malware policy (D) is not relevant because it protects mail flow from malicious attachments and links, not Teams conversations, meetings, or Office file co-authoring.

Answer

Microsoft Purview eDiscovery case

Answer

Exchange anti-malware policy