MS-900 Describe Microsoft 365 apps and services Practice Test 1 — 15 Questions

Question 1

A marketing team needs to collaboratively create and edit documents in real time, share files securely, and track version history. Which Microsoft 365 service should they primarily use?

Accepted Answer

SharePoint Online. SharePoint Online is the correct choice because it is designed for team collaboration with real-time co-authoring, granular permission-based file sharing, and built-in version history that tracks every change. Unlike OneDrive, which is optimized for individual file storage and sharing, SharePoint provides a centralized team site where multiple users can simultaneously edit documents and manage versions at the site or library level.

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Microsoft Teams

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OneDrive for Business

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Microsoft Viva Engage

Question 2

A global sales team uses Microsoft Teams for communication. They need to automate business workflows such as sending approval requests when a new lead is created in Dynamics 365. Which Microsoft 365 service should they integrate with Teams?

Accepted Answer

Power Automate. Power Automate (Option B) is the correct service because it is designed specifically for automating business workflows across Microsoft 365 and third-party services. When a new lead is created in Dynamics 365, a Power Automate flow can trigger an approval request in Teams, enabling seamless process automation without custom code.

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Power Apps

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Power BI

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Power Virtual Agents

Question 3

A multinational organization wants a central hub for employee communication that includes company-wide announcements, topic-based communities, and the ability to integrate with SharePoint and Power BI dashboards. Which Microsoft 365 service is designed specifically for this purpose?

Accepted Answer

Microsoft Viva Engage. Microsoft Viva Engage (formerly Yammer) is designed as a social networking and employee communication hub that provides company-wide announcements, topic-based communities, and seamless integration with SharePoint and Power BI dashboards. It focuses on fostering open communication across the organization, unlike collaboration tools that are team-centric.

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Microsoft Teams

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SharePoint Online

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Outlook

Question 4

A sales manager wants to track customer interactions, manage leads, and automate follow-up emails from a single platform. Which Microsoft 365 service is specifically designed for customer relationship management (CRM)?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is the dedicated CRM service within the Microsoft 365 ecosystem, purpose-built for tracking customer interactions, managing leads, and automating follow-up emails. Unlike general productivity tools, it provides a unified platform with lead scoring, opportunity management, and workflow automation specifically for sales processes.

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Microsoft Bookings

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Microsoft Power Automate

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Microsoft To Do

Question 5

A project manager wants a shared workspace where team members can create and track tasks, set deadlines, and collaborate on documents. This workspace should integrate with Microsoft Teams for quick access. Which Microsoft 365 service is best suited for this purpose?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct choice because it provides a shared workspace (Plan) where team members can create and track tasks, set deadlines, and collaborate on documents. It integrates natively with Microsoft Teams via the Planner tab, allowing quick access within a Teams channel, and supports file attachments from SharePoint/OneDrive for collaboration.

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Microsoft Lists

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Microsoft To Do

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Microsoft Project Online

Question 6

A company uses a third-party Human Resources (HR) system. Whenever a new employee is added to the HR system, they want to automatically create a user account in Microsoft 365, assign the appropriate license, and send a welcome email. Which Microsoft 365 service should be used to orchestrate this automation?

Accepted Answer

Microsoft Power Automate. Microsoft Power Automate is the correct service because it provides a low-code workflow automation platform that can trigger actions based on events in external systems (e.g., a new employee record in a third-party HR system) and then orchestrate a sequence of tasks in Microsoft 365, such as creating a user account via the Microsoft Graph API, assigning a license, and sending a welcome email. It integrates seamlessly with hundreds of connectors, including HR systems and Microsoft 365 services, making it the ideal tool for this cross-system automation scenario.

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Microsoft Identity Manager

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Microsoft Entra ID Connect

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Microsoft Graph API

Question 7

A manager wants to quickly create a survey to collect employee feedback on a new policy. The survey must automatically store responses in an Excel spreadsheet and trigger an email notification when a response is submitted. Which Microsoft 365 service should the manager use?

Accepted Answer

Microsoft Forms. Microsoft Forms is the correct choice because it is designed specifically for creating surveys and quizzes, and it natively integrates with Excel to automatically store responses in a spreadsheet. Additionally, Forms supports Power Automate flows out of the box, allowing you to trigger an email notification whenever a new response is submitted, meeting both requirements without custom development.

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Microsoft Lists

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Microsoft Power Apps

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Microsoft SharePoint

Question 8

A project team uses Microsoft Teams and wants to create a shared space where they can track tasks, deadlines, and assign work items without leaving Teams. Which Microsoft 365 app should be integrated into Teams for this purpose?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct choice because it provides a lightweight, Kanban-style task management solution that integrates directly into Microsoft Teams via the Planner tab. This allows the project team to create, assign, and track tasks with deadlines and progress indicators without leaving the Teams interface, fulfilling the requirement for a shared workspace for work items.

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Microsoft Project Online

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Microsoft To Do

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Microsoft Lists

Question 9

A manager needs to create a custom dashboard that visualizes sales data from multiple data sources in real-time. Which service should they use?

Accepted Answer

Power BI. Power BI is the correct choice because it is specifically designed for creating interactive, real-time dashboards that aggregate data from multiple sources, including databases, cloud services, and streaming data. It provides live tile updates and direct query capabilities, enabling real-time visualization of sales data without manual refresh.

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Excel

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Power Apps

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SharePoint

Question 10

A marketing team needs to create a visually rich newsletter that includes dynamic content from a SharePoint list, such as upcoming events and product images. Which Microsoft 365 app is specifically designed for creating interactive newsletters and presentations?

Accepted Answer

Microsoft Sway. Microsoft Sway is specifically designed for creating interactive, visually rich newsletters and presentations that can pull dynamic content from SharePoint lists, such as upcoming events and product images. It uses a web-based canvas with responsive design and supports embedding live data via SharePoint connectors, making it ideal for marketing teams needing dynamic, shareable content without coding.

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Microsoft Forms

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Microsoft Stream

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Microsoft Microsoft Viva Engage

Question 11

A project manager wants to schedule a meeting with team members to discuss project progress. They need to find a time that works for everyone based on their calendars. Which Microsoft 365 app should they use?

Accepted Answer

Microsoft Outlook. Microsoft Outlook includes a scheduling assistant that displays the free/busy information of attendees' calendars, allowing the project manager to find a mutually available time slot. This feature is specifically designed for coordinating meetings across an organization using Exchange Online calendar data.

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Microsoft Teams

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Microsoft Bookings

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Microsoft Shifts

Question 12

A sales team needs a centralized repository for customer proposals that multiple team members can edit simultaneously and that maintains version history. Which Microsoft 365 service should they use?

Accepted Answer

SharePoint Online. SharePoint Online is the correct choice because it provides a centralized document library where multiple users can co-author documents simultaneously, with built-in version history to track changes over time. This aligns directly with the requirement for a shared repository with real-time collaboration and versioning, which OneDrive for Business lacks for team-wide access.

Answer

OneDrive for Business

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Microsoft Teams

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Exchange Online

Question 13

A marketing team wants to create a visual task board to track campaign activities, assign owners, and set deadlines. They do not need subtasks or dependencies. Which Microsoft 365 app is most suitable?

Accepted Answer

Microsoft Planner. Microsoft Planner is the most suitable app because it provides a visual Kanban-style task board specifically designed for team collaboration, allowing users to create tasks, assign owners, set deadlines, and track progress without requiring subtasks or dependencies. It integrates seamlessly with Microsoft Teams and other Microsoft 365 services, making it ideal for lightweight project management like campaign tracking.

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Microsoft Project

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Microsoft To Do

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Microsoft Lists

Question 14

A public relations team needs to create an interactive, visually rich newsletter that includes embedded video and dynamic content from a SharePoint list. Which app should they use?

Accepted Answer

Sway. Sway is the correct choice because it is designed specifically for creating interactive, visually rich newsletters that can embed videos and dynamically pull content from SharePoint lists using its integration with Microsoft 365. Unlike other apps, Sway offers a responsive design canvas that adapts to different devices and allows embedding of multimedia elements directly, making it ideal for a public relations team's needs.

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PowerPoint

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SharePoint News

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Microsoft Stream

Question 15

A project manager needs a centralized location to store all project documents, assign tasks to team members, and track project milestones. The solution must integrate with Microsoft Teams and allow real-time co-authoring. Which Microsoft 365 service should they use?

Accepted Answer

Microsoft SharePoint Online. SharePoint Online provides document libraries for storing files with real-time co-authoring, plus lists for tracking tasks and milestones. It integrates deeply with Teams through tabs. Microsoft Planner is task-focused but does not natively store documents. Project Online is more complex and expensive. To Do is for personal tasks.

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Microsoft Planner

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Microsoft Project Online

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Microsoft To Do