MS-700 Manage Meetings and Calling — 40 Questions

Question 1

Your organization needs to ensure that users in the Marketing department can host webinars, while users in the Sales department are restricted to standard meetings only. How should you implement this requirement in the Microsoft Teams admin center?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Create a new meeting policy with 'Allow webinars' set to 'Off' and assign it to Sales users.. To meet the requirement, you can leave the default Global policy with webinars enabled for the Marketing department and create a new custom meeting policy with the 'Allow webinars' setting turned off, then assign this new policy specifically to the users in the Sales department.

Answer

Modify the Global (Org-wide default) meeting policy to disable webinars.

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Adjust the Live Events policy to restrict scheduling for the Sales department.

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Configure a Messaging policy to remove the webinar icon from the Teams client.

Question 2

You are implementing Direct Routing for a global organization. The Session Border Controller (SBC) is connected, but users report they cannot make outbound calls. You verify the Voice Routing Policy is assigned. What should you check next to ensure the call reaches the SBC?

Accepted Answer

Verify the Dial Plan has the correct normalization rules.. To ensure an outbound call reaches the SBC in Direct Routing, the dialed number must match a normalization rule in the assigned Dial Plan, but more importantly, the PSTN Usage associated with the Voice Routing Policy must map to a Voice Route that contains the correct SBC FQDN and pattern matching (regex). If normalization rules are missing or incorrect, the number cannot be evaluated against the voice routes.

Answer

Check if the user has a Communications Credits balance.

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Ensure the user has an Audio Conferencing license assigned.

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Verify the Emergency Calling policy is set to 'Direct Routing'.

Question 3

A user reports that they cannot see the 'Request Control' button when someone else is sharing their screen in a meeting. Which policy setting should you investigate?

Accepted Answer

The 'Allow an external participant to give or request control' setting.. The 'Request Control' button appears during screen sharing only if the meeting policy allows participants to give or request control. The relevant setting is 'Allow an external participant to give or request control' (and its internal counterpart), which governs whether control handoff is permitted. If disabled, users will not see the Request Control option.

Answer

The 'Screen sharing mode' setting in the meeting policy.

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The 'Allow PowerPoint sharing' setting in the meeting policy.

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The 'Allow IP Video' setting in the meeting policy.

Question 4

You are setting up a Call Queue for the Support team. Which TWO of the following are valid options for the 'Routing method'?

Accepted Answer

Serial routing. Microsoft Teams Call Queues support 'Attendant routing', 'Serial routing', 'Round robin', and 'Longest idle' as routing methods. 'Attendant routing' is not a valid routing method in the Teams Admin Center; the correct methods are Attendant (which is not a term used), Round Robin, Serial, Longest Idle, and Least Idle. Furthermore, the options provided in the prompt are factually incorrect regarding the actual configuration interface.

Answer

Attendant routing

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Overflow routing

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Presence-based routing

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Direct routing

Question 5

You need to ensure that when external participants dial into a meeting via PSTN, their phone numbers are masked in the participant list to protect their privacy. Which setting should you modify?

Accepted Answer

The 'Mask PSTN participant phone numbers' setting in the Audio Conferencing bridge settings.. The 'Mask PSTN participant phone numbers' setting in the Audio Conferencing bridge settings is the specific control designed to hide the phone numbers of PSTN dial-in participants from other meeting participants. When enabled, the participant list displays masked values (e.g., partial numbers or hidden digits) instead of the full phone number, protecting the privacy of external callers. This is configured per audio conferencing bridge in the Teams Admin Center under Meetings > Conference Bridges.

Answer

The 'Anonymous join' toggle in the Meeting settings.

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The 'Caller ID' policy assigned to the meeting organizer.

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The 'Identity' section of the user's Microsoft 365 profile.

Question 6

A user is unable to schedule a meeting with a 'Large Gallery' view even though there are 50 participants. You verify the user has the correct policy. What is the most likely technical reason for this?

Accepted Answer

The user's computer does not meet the hardware requirements for multi-stream video.. Large Gallery view cannot be pre-scheduled. It is a dynamic layout option that becomes available during an active meeting once a minimum number of participants (typically 49) have their cameras turned on. The inability to use Large Gallery is usually due to insufficient active video streams in the live meeting rather than a scheduling configuration.

Answer

The user has 'Turn on new meeting experience' disabled in their client settings.

Answer

The 'Allow IP Video' setting is set to 'false' in the meeting policy.

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The meeting was scheduled as a 'Channel Meeting' instead of a private meeting.

Question 7

Your organization requires that specific departments use specific audio conferencing toll numbers for scheduled Microsoft Teams meetings. Which TWO tasks must you complete to accomplish this? (Choose two.)

Accepted Answer

Acquire service numbers and assign them to the Audio Conferencing bridge.. In Microsoft Teams, you cannot assign default audio conferencing numbers 'per user' via global settings to force specific departments to use specific numbers. Instead, you must create an Audio Conferencing policy (using the New-CsOnlineAudioConferencingRoutingPolicy cmdlet) and assign that policy to the users in those departments. Option B is not a valid administrative task for this requirement.

Answer

Modify the global audio conferencing settings to assign default numbers per user.

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Create a new emergency location policy for every conference bridge.

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Deploy a dedicated Session Border Controller for inbound toll calls.

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Assign a Communications Credits license to every meeting participant.

Question 8

An organization uses Operator Connect for Microsoft Teams voice services. A user reports that they can make outbound calls to external numbers, but inbound calls fail to ring their Teams client. You verify that the user is licensed for Teams Phone. What is the most likely cause of this issue?

Accepted Answer

The phone number is not assigned to the user in the operator's portal or tenant admin center.. For inbound PSTN calls to ring a user's Teams client, the phone number must be assigned to that user (either in the Operator Connect portal or the Teams admin center). If the number is unassigned, outbound calling may still work if the user has a calling plan or operator trunk, but inbound calls have no target to route to. This is the most likely cause given that licensing is confirmed and outbound works.

Answer

The user's assigned dial plan contains incorrect normalization rules.

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The user's emergency calling policy lacks a registered location.

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Media bypass is disabled on the operator trunk connection.

Question 9

An enterprise customer deploys Microsoft Teams Phone with Direct Routing across multiple global regions. Users in the Asia-Pacific region report that outbound international calls experience significant audio latency and echo. Upon investigation, you find that media traffic is hairpining through North American media processors. What feature should you implement to resolve this issue?

Accepted Answer

Media bypass. While Media Bypass is correct, in a multi-region Direct Routing scenario where traffic is hairpining across continents, 'Local Media Optimization' is the specific feature designed to handle regional routing and prevent hairpinning to a central media processor. Media Bypass is a prerequisite, but Local Media Optimization is the architectural feature that solves the regional hairpinning issue described.

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Location-based routing

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Dynamic emergency calling

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A localized tenant dial plan

Question 10

Your organization wants to ensure that external participants in Teams meetings cannot use their microphones or cameras until the organizer explicitly enables them. Which policy setting should you modify in the Teams meeting policy?

Accepted Answer

Teams meeting policy. There is no 'Participants & guests' section or specific 'Manage what attendees can do' setting within a Teams meeting policy that allows an administrator to globally disable microphones or cameras for external participants by default. These controls are managed by the meeting organizer within the meeting options during the meeting or via the 'Meeting options' page for a scheduled meeting, not via a global Teams meeting policy setting.

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Meeting join policy

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Calling policy

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Live events policy

Question 11

You are configuring a meeting policy for a sensitive project team. Which TWO settings should you enable to ensure that participants cannot record the meeting and cannot use the transcription feature? (Select two)

Accepted Answer

Allow cloud recording. To prevent recording and transcription, the 'Allow cloud recording' and 'Allow transcription' settings must be set to 'Off' (disabled). The question asks which settings to 'enable' to achieve this, which is logically incorrect.

Answer

Allow private meeting scheduling

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Allow PowerPoint Live

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Allow meeting chat

Question 12

Which feature in the Teams Admin Center allows an administrator to troubleshoot poor audio quality for a specific user's past meeting?

Accepted Answer

Call Analytics. Call Analytics is the specific feature within the Teams Admin Center used to troubleshoot individual user meetings by providing detailed telemetry (jitter, packet loss, etc.). Call Quality Dashboard (CQD) is used for aggregate, organization-wide reporting and trends, not individual user troubleshooting.

Answer

Call Quality Dashboard

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Teams Advisor

Answer

Microsoft 365 Audit Logs

Question 13

Your organization wants to configure a specific Teams room system to automatically join meetings scheduled on its calendar. Which setting in the Teams Admin Center supports this behavior?

Accepted Answer

Teams Room configuration profile. The Teams Room configuration profile in the Teams Admin Center is used to configure Teams Rooms devices, including settings that control automatic meeting join behavior based on the room's calendar. Applying a configuration profile to a specific room system allows administrators to enable auto-join for scheduled meetings. This is the setting that directly supports the described behavior.

Answer

Meeting room policy

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Calling policy

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Live events policy

Question 14

You need to prevent users from sharing their screens during a meeting. Which policy setting should you modify?

Accepted Answer

Meeting policy - Screen sharing mode. In the Microsoft Teams admin center, the specific setting within the Meeting policy is named 'Screen sharing mode'. The explanation should correctly identify this setting name to avoid confusion.

Answer

Messaging policy - Screen sharing

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App permission policy

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Calling policy - Screen sharing

Question 15

Which THREE items can be configured in a Teams meeting policy to enhance security for external guests? (Select three)

Accepted Answer

Lobby bypass settings. While Lobby bypass (A) and Who can present (B) are valid security controls, 'Allow chat in meetings' (C) is a general meeting feature, not a specific security control for external guests. Furthermore, the explanation claims these are 'external guest-specific controls', but these settings apply to all participants in the meeting policy, not just guests. The correct options for securing external access in Teams policies are typically Lobby bypass, Anonymous users can join, and Who can present.

Answer

Allow chat in meetings

Answer

Allow meeting recording

Answer

Audio conferencing dial-in

Question 16

Refer to the exhibit. What is the effect of applying this policy to a user?

Accepted Answer

The user cannot organize or produce live events.. The policy shown in the exhibit is a Teams Live Events policy that restricts the user from organizing or producing live events. When such a policy is applied, the user cannot create or schedule live events, but may still be able to attend events organized by others depending on attendee permissions. The correct answer reflects that the user is blocked from the organizer/producer role.

Answer

The user can only join live events as an attendee.

Answer

The user can record broadcasts but not stream them.

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The user can only schedule private meetings.

Question 17

A user is experiencing issues with their headset during Teams calls. You want to verify the device status using the Teams Admin Center. Where should you look?

Accepted Answer

User profile - Devices tab. To troubleshoot a specific user's headset and device status during Teams calls, you must navigate to Users, select the specific user, and view their Call Analytics where the Devices tab provides detailed hardware telemetry for past calls.

Answer

Microsoft 365 Device Management

Answer

Teams Meeting Policy

Answer

Teams Organization-wide settings

Question 18

Which role is required in the Microsoft 365 admin center to view the Call Quality Dashboard (CQD) data?

Accepted Answer

Global Reader. According to Microsoft documentation, the Global Reader role is sufficient to view data in the Call Quality Dashboard (CQD). Therefore, both A and B are technically correct, making the question invalid as written.

Answer

Security Reader

Answer

Billing Administrator

Question 19

You are deploying Microsoft Teams Direct Routing for your organization. You need to ensure that users can make outbound calls to the PSTN and receive inbound calls from the PSTN. You have already configured the Session Border Controller (SBC) and the voice routing policy. Which two additional components must you configure to enable PSTN connectivity? (Choose two.)

Accepted Answer

Create a PSTN usage record and assign it to the voice routing policy.. For Direct Routing, after configuring the SBC and voice routing policy, you must also create a PSTN usage record and assign it to the voice routing policy, and assign a dial plan to users. The PSTN usage connects the voice route to the voice policy, enabling outbound calls. The dial plan normalizes dialed numbers to E.164, ensuring correct routing. Without these, users cannot make or receive PSTN calls even if the SBC and voice policy are in place.

Answer

Configure a Session Border Controller (SBC) with a certificate.

Answer

Create a Teams emergency calling policy.

Answer

Configure a network topology and assign sites to users.

Question 20

You are a Teams administrator for a large organization that uses Microsoft Teams for meetings. The company has a policy that all meetings with external participants must be encrypted end-to-end. You need to configure the appropriate meeting policy to enforce this requirement. What should you do?

Accepted Answer

Enable 'End-to-End Encryption' in the meeting policy and assign it to all users who organize meetings with external participants.. End-to-end encryption for Teams meetings is enabled through meeting policies. When enabled, only participants can decrypt the meeting content, ensuring that external participants cannot access unencrypted data. This directly fulfills the requirement for encrypted meetings with external participants.

Answer

Enable 'Sensitivity labels' and apply a label that enforces encryption to all meetings.

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Configure a conditional access policy that requires compliant devices for all users.

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Set the 'AllowCloudRecording' parameter to False in the meeting policy.