MS-700 Practice Test 1 — 30 Questions

Question 1

Your organization has a team named 'Field Ops' with 4,000 members. You need to give a small group of dispatchers the ability to post announcements in the General channel while preventing the remaining 3,990 members from starting new conversations. The dispatchers must still be able to reply to existing threads. What should you do?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Enable channel moderation on the General channel, add the dispatchers as moderators, and set member permissions to not start new posts.. Channel moderation is designed exactly for this kind of gated posting. Enabling it on General and making the dispatchers moderators lets them publish announcements, while clearing the member ability to start new posts blocks the other 3,990 members from opening conversations. Because replying is controlled independently, members can still participate in existing threads.

Answer

Create a new standard channel named 'Dispatch' and add only the dispatchers as members.

Answer

Create a messaging policy that disables chat for the 3,990 members and assign it to the team.

Answer

Assign the dispatchers the Teams Communications Administrator role and configure a meeting policy for the team.

Question 2

You are implementing a Microsoft 365 Group naming policy to ensure all new Teams follow a standard naming convention. Which THREE requirements or components are necessary to configure this using the Azure Active Directory (Azure AD) admin center? (Each correct answer presents part of the solution.)

Accepted Answer

Azure AD Premium P1 or P2 licenses. The Microsoft 365 Groups naming policy is configured in Microsoft Entra ID and requires Microsoft Entra ID P1 or P2 licenses (A), since the feature is a premium Microsoft Entra ID capability; without P1/P2 the naming policy settings are unavailable. A list of blocked words (B) is one of the two configurable components of the policy, used to prevent specific terms from appearing in group names. A defined prefix/suffix naming convention (C) is the other required component, letting you enforce a standard prefix and/or suffix (optionally with user attributes like [Department]) on new group and Teams names. A Teams Messaging policy (D) governs chat and messaging features in Teams and has nothing to do with group naming, and a Skype for Business Server hybrid connection (E) is unrelated to Microsoft Entra ID group naming policy configuration.

Answer

A Teams Messaging policy

Answer

A Skype for Business Server hybrid connection

Question 3

A user reports that they are unable to dial out to external PSTN numbers from their Teams client. Which policy must you verify to ensure they have the correct permissions?

Accepted Answer

Teams Calling policy. The Teams Calling policy controls whether a user can make and receive PSTN calls, including public switched telephone network (PSTN) dial-out permissions. It defines settings such as Make private calls, Call forwarding, and voicemail, and it is the policy that must be assigned to grant external dialing rights. Without the correct calling policy, the user's Teams client will not present the dial pad or will block outbound PSTN calls.

Answer

Teams Meeting policy

Answer

Teams App setup policy

Answer

Teams Messaging policy

Question 4

Refer to the exhibit. An administrator runs the Get-CsTeamsMeetingPolicy cmdlet and reviews the output. Users in the organization report that they cannot generate transcripts during confidential meetings. Based on the output, what must the administrator change to enable meeting transcription?

Accepted Answer

Set AllowTranscription to true.. Meeting transcription in Microsoft Teams is controlled by the AllowTranscription parameter in the Teams meeting policy. If users cannot generate transcripts, the administrator must set AllowTranscription to true in the assigned policy. Cloud recording and auto-recording are separate settings that do not govern transcription.

Answer

Set AllowCloudRecording to false.

Answer

Set AutoRecording to true.

Answer

Change LiveCaptionsEnabledType to Enabled.

Question 5

You are the Teams administrator for a company that uses Microsoft Teams. The IT manager reports that some users on the Sales team are seeing the message 'Your organization does not allow you to create teams' when they try to create a new team. You need to identify which policy setting is preventing these users from creating teams. What should you check?

Accepted Answer

The Microsoft 365 group creation settings in the Microsoft 365 admin center.. The ability to create teams depends on the permission to create Microsoft 365 groups. When group creation is restricted, users without rights receive an error when trying to create a team. The correct setting to verify is the Microsoft 365 group creation configuration in the Microsoft 365 admin center.

Answer

The Teams app permission policy assigned to the users.

Answer

The meeting policy assigned to the users.

Answer

The messaging policy assigned to the users.

Question 6

Which Microsoft Teams feature allows a user to place a call on hold and then have another user pick it up from a different device using a unique code?

Accepted Answer

Call Park. Call Park is the Microsoft Teams feature specifically designed to place a call on hold and retrieve it from another device using a unique retrieval code. The parked call is assigned a code that any user can dial to pick up the call from their own Teams client, phone, or device. This is distinct from transfer, which sends the call directly to a specific user, and from group call pickup, which rings a predefined group of users.

Answer

Call Transfer

Answer

Call Queues

Answer

Group Call Pickup

Question 7

A company wants to provide users with the ability to use Dropbox and Google Drive as file storage options within Teams channels. Where should an administrator enable these third-party storage providers?

Accepted Answer

Org-wide settings > Teams settings. Third-party storage providers like Dropbox and Google Drive are enabled at the tenant level in the Teams admin center under Org-wide settings > Teams settings. This section includes the 'Files' settings where you can turn on or off cloud storage options such as Dropbox, Google Drive, Box, and ShareFile. Once enabled, users can add these as storage locations when working with files in Teams channels.

Answer

Teams Messaging Policies

Answer

Teams App Setup Policies

Answer

SharePoint Admin Center Settings

Question 8

You are a Teams administrator for a company that uses Microsoft Teams. Several users report that during meetings, their shared content appears blurry and they experience delays when presenting. You need to determine if the issue is related to network bandwidth. Which report should you use?

Accepted Answer

Call Quality Dashboard (CQD). The Call Quality Dashboard is designed to provide aggregated media quality data, including network bandwidth metrics, for meetings and calls. It allows administrators to filter by various dimensions and identify patterns, such as poor screen sharing quality due to insufficient bandwidth. Other tools like usage reports or client logs do not offer the necessary network performance insights for this scenario.

Answer

Microsoft 365 network connectivity test tool

Answer

Teams usage report in the Teams admin center

Answer

Teams client diagnostic logs

Question 9

You want to implement Conditional Access policies to secure Microsoft Teams access. Which THREE components are essential when defining a Conditional Access policy in Azure AD for Teams? (Each correct answer presents part of the solution.)

Accepted Answer

Assignments (Users and Groups). Option A (Assignments - Users and Groups) is correct because every Conditional Access policy must specify the target users or groups to whom the policy applies, which is the 'Assignments' section's user scope in Microsoft Entra ID. Option B (Cloud apps - Microsoft Teams) is correct because a Conditional Access policy must designate the target cloud application, and selecting Microsoft Teams as the cloud app scopes the policy specifically to Teams access. Option C (Grant controls - e.g., Require MFA) is correct because grant controls define what must be satisfied to gain access, such as requiring multi-factor authentication, compliant device, or hybrid Microsoft Entra ID joined device, which enforces the actual access condition. Option D (Teams Messaging policy settings) is incorrect because messaging policies are configured in the Microsoft Teams admin center to control chat and channel features, not in Microsoft Entra Conditional Access. Option E (A Skype for Business Voice route) is incorrect because voice routes are telephony configuration components in Skype for Business Online/Teams Phone, unrelated to Conditional Access policy definition.

Answer

Teams Messaging policy settings

Answer

A Skype for Business Voice route

Question 10

Your organization uses Microsoft Teams for all internal and external meetings. The legal department requires that all meetings organized by legal team members include a disclaimer that participants must acknowledge before joining. You need to configure this without affecting other departments. What should you do?

Accepted Answer

Create a meeting policy with a custom disclaimer and assign it to the legal team members.. The correct approach is to use a Teams meeting policy with a custom disclaimer. This policy setting allows administrators to provide disclaimer text that appears to participants before they join a meeting. By assigning this policy only to legal team members, the disclaimer will only appear for meetings they organize, leaving other departments unaffected.

Answer

Configure a meeting template with the disclaimer and require the legal team to use it for all meetings.

Answer

Set up a sensitivity label with the disclaimer text and assign it to the legal team.

Answer

Use Teams admin center to enable a global disclaimer for all meetings and instruct other departments to ignore it.

Question 11

You want to prevent users from sharing GIFs in Teams chats. Which policy should you modify to accomplish this?

Accepted Answer

Messaging policy. The Messaging policy in Microsoft Teams controls user-level chat and channel messaging features, including the ability to send and receive GIFs. Specifically, the 'Use Giphys in conversations' setting within the Messaging policy determines whether users can insert animated images (GIFs) into their messages. By setting this to 'Off', you prevent users from sharing GIFs in chats. Other policies like Teams policy, Meeting policy, or App permission policy do not govern this specific chat feature.

Answer

Teams policy

Answer

Meeting policy

Answer

App permission policy

Question 12

Which report would you use to identify which users in your organization are using the Teams desktop client versus the web client?

Accepted Answer

Teams Device Usage report. The Teams Device Usage report in the Microsoft 365 admin center breaks down usage by device type — Windows, Mac, iOS, Android, web, and others — so you can see which users are on the desktop client versus the web client. It provides per-user and aggregate views of device distribution, which is exactly what the question asks for. The User Activity report shows activity counts but not device breakdown.

Answer

Teams User Activity report

Answer

Teams Meeting report

Answer

Teams App Usage report

Question 13

Your organization requires that all new Teams created by users must automatically include a specific set of tabs and a standard channel structure. Which feature should you configure to achieve this requirement?

Accepted Answer

Team templates. Team templates in Microsoft Teams let administrators define a reusable structure — channels, tabs, apps, and settings — that is applied automatically whenever a user creates a new team from that template. By publishing a custom team template and setting it as the default (or restricting team creation to templates), the organization ensures every new team inherits the standard channel structure and tabs.

Answer

Microsoft 365 group naming policies

Answer

Organization-wide teams

Answer

Sensitivity labels

Question 14

You are the Teams administrator for a company that uses Microsoft 365. The company wants to allow users to add third-party cloud storage services, such as Dropbox and Google Drive, to Teams chats and channels. However, the security team requires that only approved services be allowed. You need to configure Teams to permit only specific cloud storage providers. What should you do?

Accepted Answer

In the Teams admin center, go to Teams settings > Files and modify the Cloud storage options to enable only the approved providers.. The correct action is to modify the Cloud storage options in Teams settings. This allows you to enable only the approved third-party storage providers organization-wide. Other options either target the wrong settings (app permission policies, conditional access) or use cmdlets that do not control cloud storage providers. This configuration ensures that users can only add approved services to Teams.

Answer

Configure a conditional access policy in Azure AD that blocks access to unapproved cloud storage services.

Answer

Use the Set-CsTeamsClientConfiguration cmdlet to set the -AllowDropBox and -AllowGoogleDrive parameters to $false.

Answer

In the Teams admin center, go to Teams apps > Permission policies and create a custom policy that allows only the approved cloud storage apps.

Question 15

You are setting up a Microsoft Teams Room in a conference room. What type of account is required to properly configure the Teams Room device and allow it to be invited to meetings?

Accepted Answer

A Resource account with a Teams Room license. Microsoft Teams Rooms require a dedicated resource account (room mailbox) that is assigned a Teams Rooms license (such as Teams Rooms Pro or the legacy Standard). The resource account is what gets invited to meetings and what the room device signs in as, allowing it to auto-accept and join scheduled meetings. A standard user account, guest account, or service principal cannot fulfill the calendar/meeting processing role that a resource account provides.

Answer

A standard User account with an E5 license

Answer

A Guest account from an external tenant

Answer

A Service Principal in Azure Active Directory

Question 16

A user reports poor audio quality during Teams calls. You need to identify the specific network metrics causing the issue for a specific session. Which tool should you use?

Accepted Answer

Teams Call Analytics. Teams Call Analytics provides per-user, per-session diagnostic data including network metrics (jitter, packet loss, latency, round-trip time) for specific calls. It is designed for troubleshooting individual call quality issues and shows the exact metrics affecting a session. This makes it the correct tool for identifying why a specific user experienced poor audio.

Answer

Microsoft 365 Admin Center Usage Reports

Answer

Microsoft Purview Audit Logs

Answer

Call Quality Dashboard (CQD)

Question 17

A user is experiencing issues with app performance in Teams. You want to view the current app permission policy assigned to this specific user. Which tool is most appropriate?

Accepted Answer

Teams admin center. The Teams admin center is the primary tool for managing and viewing app permission policies assigned to users. Administrators can navigate to Teams apps > Permission policies, select a policy, and view its assigned users, or use the 'Manage users' option to see which policy applies to a specific user. This provides a direct way to audit app permissions for troubleshooting.

Answer

Microsoft 365 Security Center

Answer

Azure Active Directory admin center

Answer

Microsoft Purview eDiscovery

Question 18

The Human Resources department reports that inappropriate animated GIFs are appearing in their team chats. You need to restrict the Giphy content to only 'Strict' ratings for the HR team without affecting other departments. What should you do?

Accepted Answer

Create a custom messaging policy and assign it to the HR users.. To restrict Giphy content to 'Strict' for only the HR team without affecting other departments, you create a custom messaging policy in the Teams admin center, set the Giphy content rating to Strict, and assign the policy to HR users. Messaging policies control per-user chat and channel settings including Giphy ratings, and custom policies allow granular scoping.

Answer

Modify the Global messaging policy to use the Strict Giphy rating.

Answer

Adjust the Giphy settings in the Microsoft 365 Tenant Wide settings.

Answer

Change the HR team's privacy setting to Private.

Question 19

A user reports that they cannot see the 'Calendar' icon in the Teams sidebar. You check their configuration and find they are assigned a custom App Setup Policy. What is the most likely cause of this issue?

Accepted Answer

The 'Calendar' app has been removed from the Pinned apps list in their App Setup Policy.. In Microsoft Teams, the Calendar icon in the left sidebar is not a native Teams feature — it is a pinned app that surfaces the user's Exchange Online calendar. When a custom App Setup Policy is assigned, the Pinned apps list in that policy defines exactly which apps appear in the sidebar. If 'Calendar' is not included in the pinned apps list of the assigned policy, the icon will not appear, regardless of licensing or coexistence mode.

Answer

The user does not have an Exchange Online mailbox licensed and configured.

Answer

The user is currently in 'Island' coexistence mode.

Answer

The 'Allow third-party apps' setting is disabled in the Org-wide app settings.

Question 20

A department head wants to allow external project members to send documents directly to a specific Teams channel via email. Which setting must be enabled in the Teams admin center to support this?

Accepted Answer

Allow users to send emails to a channel email address.. To let external project members email documents directly into a specific Teams channel, the tenant must enable the channel email address feature, which is controlled by the 'Allow users to send emails to a channel email address' setting in the Teams admin center. Once enabled, each channel gets an email address that external senders can use.

Answer

Enable 'External access' for all domains.

Answer

Turn on 'Guest access' at the Org-wide level.

Answer

Enable 'Direct Routing' in the Voice settings.