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PMP Practice Question: Business Environment: strategy and project benefits

During a project to develop a mobile app, the product owner wants to add a feature that the team believes will increase user engagement but was not in the approved scope. The sprint is already in progress. What should the project manager do?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Explain that changes should be added to the product backlog for future sprints after evaluation

The PM should uphold the sprint goal and manage changes through the product backlog. Option A violates the sprint commitment, option C is premature, option D bypasses the product owner.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ask the team to do a quick spike to estimate the effort

    Why it's wrong here

    Asking the team to perform a quick spike for a new feature during an active sprint is inappropriate because it diverts the team's focus from the committed sprint goal. While spikes are valuable for research and estimation, initiating one mid-sprint for an uncommitted item disrupts the planned work and violates the sprint's timebox and scope stability. The Product Owner should protect the sprint from such unplanned interruptions.

  • Explain that changes should be added to the product backlog for future sprints after evaluation

    Why this is correct

    This is the correct agile approach. The Product Owner should explain that any new feature requests or changes must be added to the product backlog. This allows for proper evaluation, refinement, and prioritization against other existing backlog items, ensuring that the most valuable work is selected for future sprints. Maintaining a stable sprint commitment is crucial for team focus and predictable delivery.

  • Ask the sponsor for immediate approval to include the feature

    Why it's wrong here

    Involving the sponsor for immediate approval to include a new feature mid-sprint is incorrect as it bypasses the Product Owner's primary responsibility for managing the product backlog and prioritizing work. Sponsors typically operate at a strategic level, not dictating sprint-level scope changes. Such an action undermines the agile team's autonomy and the established process for managing emergent requirements.

  • Allow the team to add the feature since it improves the product

    Why it's wrong here

    Allowing the team to add a new feature mid-sprint, even if it appears to improve the product, directly violates the sprint commitment and disrupts the team's focus. The sprint goal represents the agreed-upon increment of value the team aims to deliver within the timebox. Unplanned additions destabilize the sprint, risk incomplete work, and undermine the predictability and rhythm of agile development.

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Same concept, more angles

2 more ways this is tested on PMP

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. You are the project manager for a hybrid software development project. During a sprint review, a key stakeholder requests a new feature that was not in the original scope. The product owner believes it adds significant value. The team estimates it will take two additional sprints. What should you do first?

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  • A.Submit a change request through the Integrated Change Control process
  • B.Add the feature to the product backlog and let the team work on it in a future sprint without formal approval
  • C.Ask the team to start working on the feature immediately to satisfy the stakeholder
  • D.Inform the stakeholder that no changes are allowed after the project has started

Why A: According to PMI, any change to scope must go through the formal change control process. The project manager should first submit a change request to assess impact on schedule, cost, and resources before any decision is made.

Variation 2. You are the project manager for a software development project using Scrum. During the sprint, the product owner requests a change that would significantly increase the value of the product but also expands scope. Which TWO actions should you take?

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  • A.Add the change to the current sprint immediately to maximize value
  • B.Work with the product owner to prioritize the change for a future sprint
  • C.Reject the change because it was not in the original plan
  • D.Escalate to the project sponsor for approval
  • E.Assess the impact of the change on the current sprint

Why B: In Scrum, the product owner can change the backlog, but the project manager should first assess the impact on the current sprint and, if accepted, ensure the change is added after the current sprint unless it is an emergency. The correct actions are to assess impact and work with the product owner to prioritize the change for a future sprint.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.