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Process — Managing Technical AspectsmediumMultiple SelectObjective-mapped

PMP Process — Managing Technical Aspects Practice Question

As a project manager in a hybrid project, you notice that the team's sprint velocity has dropped for three consecutive sprints. The team is demotivated, and stakeholders are becoming concerned about the delivery date. Which TWO actions should you take to address this situation?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Analyze the product backlog for signs of scope creep or unclear requirements

Analyzing the product backlog helps identify if scope creep or unclear requirements are causing velocity drops, allowing the team to address these issues. Option E is correct because facilitating a retrospective enables the team to inspect their process collaboratively and identify root causes of the velocity drop, leading to actionable improvements. Option A is incorrect because escalating to the sponsor and requesting overtime does not address the underlying problem and may increase burnout. Option B is incorrect because reducing scope without analysis may not solve the issue and could reduce business value. Option D is incorrect because adding team members mid-sprint often disrupts the team and does not address root causes; it may actually lower velocity further.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Escalate to the project sponsor and request the team to work overtime

    Why it's wrong here

    Escalating to the sponsor and immediately requesting overtime is a short-sighted, unsustainable solution that fails to address the systemic issues causing the velocity drop. While it might offer a temporary output boost, sustained overtime leads to team burnout, decreased morale, reduced quality, and ultimately lower long-term productivity. A PMP's role includes protecting the team's well-being and seeking sustainable process improvements rather than relying on temporary fixes.

  • Immediately reduce the scope of the current release to meet the deadline

    Why it's wrong here

    Immediately reducing scope is a reactive measure that bypasses critical root cause analysis. Without understanding *why* velocity dropped, this action risks cutting valuable features, potentially diminishing the product's business value or merely masking an underlying process inefficiency. A PMP should prioritize investigation over arbitrary scope reduction, ensuring any scope adjustments are data-driven and strategically aligned.

  • Analyze the product backlog for signs of scope creep or unclear requirements

    Why this is correct

    Analyzing the product backlog is a proactive and essential step to identify potential causes for a velocity drop, such as scope creep, poorly defined user stories, or a lack of readiness. Unclear requirements or frequently changing priorities within the backlog can lead to rework and wasted effort, directly impacting the team's ability to deliver consistently. Ensuring a well-refined and stable backlog is crucial for predictable sprint execution and maintaining velocity.

  • Add more team members to the current sprint to increase output

    Why it's wrong here

    Adding more team members to a struggling sprint often invokes Brooks's Law, where 'adding manpower to a late software project makes it later.' This introduces significant communication overhead, requires onboarding and ramp-up time, and disrupts existing team dynamics, ultimately decreasing overall productivity in the short term rather than increasing it. It fails to address the fundamental issues causing the velocity drop and can further destabilize the team.

  • Facilitate a retrospective to identify root causes of the velocity drop

    Why this is correct

    Facilitating a retrospective is a cornerstone agile practice for continuous improvement, enabling the team to collaboratively inspect their processes, tools, and interactions. This structured event allows the team to identify the true root causes behind the velocity drop, such as impediments, technical debt, or communication breakdowns. By collectively developing actionable improvements, the team fosters self-organization and implements sustainable solutions for future sprints.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.