PMP People — Leading Projects Practice Question
A project manager is building a new project team. Which TWO actions are most effective for establishing a high-performing team?
⚠ Common exam trap
Test-takers frequently confuse 'avoiding conflict' (Option A) with maintaining harmony, but PMI emphasizes proactive conflict resolution and psychological safety as critical for team performance.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Conduct a kick-off meeting to align on goals and build rapport.
A kick-off meeting aligns the team on project goals, establishes shared understanding, and builds rapport among members, which are foundational for collaboration and high performance. Option E is correct because developing a team charter with the team's input fosters ownership, clarifies norms, and sets expectations for communication and decision-making, directly contributing to team cohesion and effectiveness.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Avoid discussing potential conflicts to maintain harmony.
Why it's wrong here
Avoiding discussions about potential conflicts, while seemingly aimed at maintaining harmony, is a detrimental approach in project management. Suppressing disagreements prevents their healthy resolution, allowing underlying issues to fester and potentially escalate into more significant problems later. Effective project managers facilitate open communication and constructive conflict resolution to build trust and improve team dynamics, rather than ignoring challenges.
- ✗
Mandate overtime to meet aggressive deadlines.
Why it's wrong here
Mandating overtime to meet aggressive deadlines is a short-sighted strategy that often leads to negative long-term consequences. While it might offer temporary gains, it invariably causes team burnout, reduces morale, and significantly decreases overall productivity and quality over time. Sustainable project management prioritizes realistic planning, effective resource allocation, and maintaining a healthy work-life balance to ensure consistent performance and prevent attrition.
- ✓
Conduct a kick-off meeting to align on goals and build rapport.
Why this is correct
Conducting a kick-off meeting is a fundamental best practice for initiating a new project team. This meeting serves to formally introduce team members, establish a shared understanding of project goals, scope, and objectives, and clarify individual roles and responsibilities. Crucially, it also provides an early opportunity to build rapport, foster team cohesion, and set the foundation for effective communication and collaboration throughout the project lifecycle.
- ✗
Assign roles and responsibilities without team input.
Why it's wrong here
Assigning roles and responsibilities without team input undermines team ownership and can lead to significant resistance and disengagement. When team members are not involved in defining their contributions, their unique skills and preferences may be overlooked, resulting in suboptimal assignments and reduced accountability. Collaborative role definition promotes buy-in, leverages individual strengths, and ensures a more motivated and effective team.
- ✓
Develop a team charter with the team's input.
Why this is correct
Developing a team charter collaboratively with the team's input is an excellent practice for establishing clear operational guidelines. This document formalizes the team's values, communication methods, decision-making processes, and conflict resolution procedures, ensuring everyone understands and commits to the agreed-upon norms. A well-crafted team charter fosters shared expectations, enhances team accountability, and provides a reference for navigating future challenges.
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This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.