PgMP Program Stakeholder Engagement Practice Question
When a stakeholder raises an issue that is out of scope, what is the best response?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Log the issue and discuss its impact on the program with the stakeholder.
Acknowledging the issue while managing the scope boundary is the correct professional approach.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Tell them to submit a change request immediately.
Why it's wrong here
Directly discussing it is more collaborative than just pointing to process.
- ✓
Log the issue and discuss its impact on the program with the stakeholder.
Why this is correct
Logging the issue validates the stakeholder while protecting program scope.
- ✗
Refuse to listen to out-of-scope issues.
Why it's wrong here
Dismissive behavior ruins stakeholder trust.
- ✗
null
Why it's wrong here
N/A
- ✗
Agree to do it to keep them happy.
Why it's wrong here
This leads to scope creep and loss of control.
About these practice questions
One of 197 original PgMP practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official PMI exam blueprint
This PgMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PgMP exam.