CAPM Predictive Plan-Based Methodologies Practice Question
Which THREE of the following are outputs of the Control Quality process?
⚠ Common exam trap
CAPM often tests the distinction between inputs, tools & techniques, and outputs of quality management processes, and candidates frequently confuse quality metrics (an input) with quality control measurements (an output).
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Work performance information
In the PMBOK Guide's Control Quality process, the three outputs are quality control measurements, work performance information, and change requests, so options B, C, and D are correct. Option B (Work performance information) is right because Control Quality compares actual quality results against the quality metrics and requirements, producing performance data that feeds into the Monitor and Control Project Work process. Option C (Change requests) is correct because when Control Quality reveals defects, nonconformance, or needed corrections/rework, the resulting change requests are processed through Perform Integrated Change Control. Option D (Quality control measurements) is correct because these are the documented results of quality activities (e.g., test results, inspection findings) that are compared with the quality metrics and standards. Option A (Quality metrics) is not an output here; quality metrics are an input to Control Quality (created in Plan Quality Management). Option E (Project management plan updates) is not a listed output of Control Quality, though the quality management plan may be updated in other quality processes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Quality metrics
Why it's wrong here
Quality metrics are an input to Control Quality, defined during Plan Quality Management, not produced by it. It is tempting because control activities measure against metrics, but the process outputs quality control measurements, verified deliverables and change requests instead.
- ✓
Work performance information
Why this is correct
Work performance information is a Control Quality output because the process compares deliverables against quality standards and feeds results into the Monitor and Control Project Work cycle. It satisfies the stem's requirement by capturing conformance and nonconformance data, such as validated defect repairs, which supports quality control decisions and reporting.
- ✓
Change requests
Why this is correct
Change requests emerge from Control Quality when inspection reveals defects requiring corrective action, preventive action, or rework. This satisfies the stem's demand for a genuine Control Quality output, since verified deliverables failing quality standards must be documented and routed through Integrated Change Control for approval before any modification to the project or product occurs.
- ✓
Quality control measurements
Why this is correct
Quality control measurements are the documented results of quality activities, forming a key output of Control Quality. They record tested attributes against specifications and feed the Validate Scope and Manage Quality processes, satisfying the stem's requirement for a genuine Control Quality output.
- ✗
Project management plan updates
Why it's wrong here
The project management plan is an input to Control Quality, not an output; changes to it flow through integrated change control afterwards. It is tempting because quality control findings can trigger plan updates, but the process itself outputs quality control measurements, verified deliverables and change requests.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PMI exam blueprint
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