CAPM Predictive Plan-Based Methodologies Practice Question
A project team is developing a quality management plan for a predictive software development project. Which tool is most appropriate to identify the root causes of potential defects?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
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Ishikawa diagram
The Ishikawa diagram (fishbone diagram) is used to identify root causes of problems. Option B (Pareto chart) is wrong because Pareto charts prioritize issues based on frequency, not root cause identification. Option C (Flowchart) is wrong because flowcharts map process steps, not root causes. Option D (Control chart) is wrong because control charts monitor process stability over time.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Ishikawa diagram
Why this is correct
Also known as fishbone diagram, it helps identify root causes.
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Pareto chart
Why it's wrong here
Pareto charts prioritize causes by frequency, not identify root causes.
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Flowchart
Why it's wrong here
Flowcharts show steps in a process, not root causes.
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Control chart
Why it's wrong here
Control charts show variation over time, not root causes.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.