CAPM Business Analysis Frameworks Practice Question
A project manager is leading a software development project. The business analyst has identified that the current requirements gathering process does not align with the enterprise's business analysis framework. The team is experiencing frequent scope changes and rework. What should the project manager do first to address this issue?
⚠ Common exam trap
The trap here is that candidates often jump to implementing a change control process (Option A) because it directly addresses scope changes, but the CAPM exam tests the principle of first aligning with enterprise standards before applying corrective actions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review the enterprise's business analysis framework and adjust the requirements process to comply with it.
The project manager must first ensure the requirements gathering process aligns with the enterprise's business analysis framework. This alignment is a foundational step to reduce scope changes and rework, as the framework defines standard practices, templates, and governance for requirements management. Without compliance, any change control or documentation updates will be ineffective because the underlying process itself is non-conforming.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Immediately implement a change control process to manage scope changes.
Why it's wrong here
Implementing change control treats the symptom; the root cause is the requirements process not aligning with the enterprise business analysis framework. It is tempting because change control is a standard scope-management response, and suits projects with a sound requirements process but weak approval discipline.
- ✗
Train the business analyst on the project's requirements gathering techniques.
Why it's wrong here
Training the analyst on project-specific techniques leaves the misalignment with the enterprise business analysis framework unaddressed, so scope changes and rework continue. It is tempting because targeted training is quick and low-cost, and suits a capability gap where the framework itself is sound.
- ✓
Review the enterprise's business analysis framework and adjust the requirements process to comply with it.
Why this is correct
Realigning the requirements process with the enterprise's business analysis framework addresses the root cause of the scope changes and rework. Reviewing the framework and adjusting the process to comply restores consistency with organisational standards before further requirements work proceeds, which is the appropriate first corrective action.
- ✗
Update the requirements documentation to include a traceability matrix.
Why it's wrong here
Adding a traceability matrix documents requirements links but does not correct the gathering process that causes the frequent scope changes and rework. It is tempting because traceability is valuable for tracking coverage and impact, and suits projects where requirements are stable but verification is weak.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.