PRINCE2F Business Case and Organizing Practice Question
During a project, the project manager identifies that a key supplier is consistently failing to meet quality standards. The project manager needs to escalate this issue to the project board. Who on the project board is accountable for the quality of the supplier's products and should be involved in resolving this issue?
⚠ Common exam trap
The trap here is assuming the Executive is responsible for all escalated issues, but in PRINCE2 the Senior Supplier is specifically accountable for supplier product quality.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Senior Supplier
The Senior Supplier is the project board role accountable for the quality of products delivered by suppliers. This role represents the supplier's interests and ensures that the supplier's resources are properly allocated and that products meet the required quality standards. When a supplier consistently fails to meet quality standards, the project manager should escalate the issue to the Senior Supplier, who can take appropriate action within the supplier organization.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Executive
Why it's wrong here
The Executive is ultimately accountable for the project's success, but the specific responsibility for supplier product quality lies with the Senior Supplier. The Executive focuses on the business justification and overall direction, not on the day-to-day quality of supplier deliverables.
- ✗
Project Manager
Why it's wrong here
The Project Manager manages the project on a day-to-day basis and would address supplier performance issues, but the accountability for supplier product quality rests with the Senior Supplier on the project board. The Project Manager escalates to the board when issues cannot be resolved at the project level.
- ✗
Senior User
Why it's wrong here
The Senior User is responsible for specifying benefits and ensuring that the project meets user needs, but not for supplier product quality. The Senior User focuses on the user perspective and benefits realization, not on the technical quality of supplier products.
- ✓
Senior Supplier
Why this is correct
The Senior Supplier is the project board role accountable for the quality of products delivered by the supplier. This role represents the supplier's interests and ensures that the supplier's resources are properly allocated and that products meet the required quality standards. Escalating supplier quality issues to the Senior Supplier is appropriate.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.