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PRINCE2F Overview of PRINCE2 and Principles Practice Question

A project manager is leading a project to develop a new customer relationship management system. The Project Board has set tolerances for time and cost, and the project manager is expected to manage the project within these limits. Which PRINCE2 principle is being applied when the project manager only escalates issues that exceed these tolerances?

⚠ Common exam trap

Watch out — candidates often confuse manage by exception with continued business justification, as both involve the Project Board's oversight but address different aspects of governance.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Manage by exception

Manage by exception is the PRINCE2 principle that enables the Project Board to set tolerances and delegate authority to the project manager, who then manages within those limits and escalates only when an exception is forecast. This principle ensures efficient use of management time and provides clear escalation paths. In the scenario, the project manager is operating within the time and cost tolerances set by the Project Board, and only escalates issues that exceed these tolerances, which is a direct application of manage by exception.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Manage by exception

    Why this is correct

    Manage by exception is the principle that establishes tolerances for the six aspects of project performance (time, cost, scope, quality, risk, and benefits) and delegates authority to the project manager to manage within those tolerances. The project manager only escalates to the Project Board when an exception is forecast, which is exactly what is described in the scenario.

  • ✗

    Learn from experience

    Why it's wrong here

    Learn from experience involves seeking and applying lessons from previous projects and within the current project. It is not about managing within tolerances or escalating exceptions. This principle is about continuous improvement and knowledge management, which, while valuable, does not address the specific scenario of the project manager operating within delegated authority.

  • ✗

    Tailor to suit the project environment

    Why it's wrong here

    Tailoring is about adapting PRINCE2 to the project's specific needs, size, and complexity. It does not govern how the project manager operates within tolerances or when to escalate. While tailoring might influence how tolerances are set, the principle being applied in the scenario is specifically about managing by exception, not about tailoring the method.

  • ✗

    Continued business justification

    Why it's wrong here

    Continued business justification ensures that the project remains viable and aligned with business objectives throughout its lifecycle. While important, it does not directly relate to the project manager's authority to manage within tolerances and escalate only exceptions. This principle focuses on the business case, not on the delegation of authority and escalation mechanism.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official PeopleCert exam blueprint

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