ITIL4F ITIL Guiding Principles Practice Question
Which TWO of the following are ITIL 4 guiding principles?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Focus on value
The correct principles are 'Focus on value' and 'Optimise and automate'. 'Plan and implement' and 'Measure and improve' are not ITIL guiding principles.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Focus on value
Why this is correct
Correct. This is one of the seven guiding principles.
- ✗
Measure and improve
Why it's wrong here
Not a guiding principle; it is a common activity but not a principle.
- ✗
Manage and govern
Why it's wrong here
Not a guiding principle; it is a generic management concept.
- ✗
Plan and implement
Why it's wrong here
Not a guiding principle; it sounds like a generic process step.
- ✓
Optimise and automate
Why this is correct
Correct. This is one of the seven guiding principles.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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