PeopleCert · Official Blueprint · Last reviewed May 2026
The official PeopleCert ITIL4F exam covers 8 domains. The vendor does not publish percentage weights for these domains — treat each as an equal part of the exam blueprint.
Covers the topics, concepts, and applied skills examined under the The Four Dimensions of Service Management domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice The Four Dimensions of Service Management questionsCovers the topics, concepts, and applied skills examined under the The ITIL Service Value System domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice The ITIL Service Value System questionsCovers the topics, concepts, and applied skills examined under the ITIL Service Value System domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice ITIL Service Value System questionsCovers the topics, concepts, and applied skills examined under the ITIL Guiding Principles domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice ITIL Guiding Principles questionsCovers the topics, concepts, and applied skills examined under the Four Dimensions of IT Service Management domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice Four Dimensions of IT Service Management questionsCovers the topics, concepts, and applied skills examined under the Key Concepts of ITIL 4 domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice Key Concepts of ITIL 4 questionsCovers the topics, concepts, and applied skills examined under the ITIL Management Practices domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice ITIL Management Practices questionsCovers the topics, concepts, and applied skills examined under the Key Concepts of IT Service Management domain. Study the official exam objectives and practise questions in this area to build confidence and accuracy before your exam.
Practice Key Concepts of IT Service Management questionsThe vendor does not currently publish percentage weights for these domains, so Courseiva does not rank them by weight.
Work through each domain systematically — cover fundamentals first, then applied and scenario-based topics.
Never skip a domain regardless of perceived importance. Full coverage is required to pass.
Use Courseiva domain analytics to track your accuracy per domain and route extra questions to your weak areas.
Courseiva tracks your accuracy per domain automatically and routes you toward your weakest areas — no manual configuration needed.