MS-900 Describe Microsoft 365 apps and services Practice Question
A project team needs to track action items and issues in a shared list that is accessible from within Outlook and SharePoint. They need to be able to create custom columns, set reminders, and view a history of changes. Which Microsoft 365 app is best suited for this?
⚠ Common exam trap
A common mix-up: candidates confuse Microsoft Planner's task boards with the structured list and column customization capabilities of Microsoft Lists, overlooking the specific need for custom columns and change history.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Lists
Microsoft Lists is the correct choice because it provides a shared, customizable list that integrates directly with both Outlook and SharePoint. It allows users to create custom columns, set reminders via Power Automate or column formatting, and track version history for changes, meeting all specified requirements.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Lists
Why this is correct
Microsoft Lists is a data-centric tracking application built on SharePoint that lets teams create customizable lists with tailored columns such as status, owner, due date, and priority for managing action items and issues. It provides full per-item version history, which preserves an audit trail of every change, and integrates seamlessly with Microsoft Teams, Power Automate, and Power Apps for notifications and automation. These capabilities make it the appropriate choice for shared, structured issue tracking.
- ✗
Microsoft To Do
Why it's wrong here
Microsoft To Do is a personal task management tool designed for individual productivity, allowing each user to manage their own daily tasks and to-do lists. While it permits sharing lists with others via email, it lacks the team-level collaboration features needed for systematic issue tracking, such as simultaneous co-authoring, per-item version history, custom metadata columns, and workflow automation. Therefore, it cannot serve as a dependable shared repository for tracking project action items.
- ✗
Microsoft Planner
Why it's wrong here
Microsoft Planner is a task-oriented Kanban board solution for team work, focusing on assigning tasks, setting buckets, and tracking progress through task status. However, it offers limited customization of fields and no true version history for changes to task details, making it difficult to maintain a comprehensive audit trail of issue modifications. Its primary purpose is task execution and progress management, not structured issue tracking with rich metadata and historical accountability.
- ✗
Microsoft Viva Engage
Why it's wrong here
Microsoft Viva Engage is an enterprise social network, formerly known as Yammer, designed to facilitate communication, knowledge sharing, community building, and employee engagement through posts and conversational threads. It does not provide any database-like structure, custom columns, version history, or list-based tracking for action items and issues. Consequently, using it for issue management would lack the systematic recording, reporting, and visibility needed for effective project tracking.
Go deeper
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Key term
Outlook
Microsoft Outlook is an email, calendar, and contact management application that is part of the Microsoft 365 suite, used by businesses and individuals to organize communications and schedules.
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.