The correct answer is to create a Conditional Access policy with the grant control 'Require device to be marked as compliant'. This works because Microsoft Entra ID evaluates the compliance status reported by Intune—checking factors like encryption, OS version, and threat level—and only allows access to corporate email via Outlook on mobile devices when the device meets those policies. On the MS-102 exam, this scenario tests your understanding of how Conditional Access integrates with Intune to enforce device-based security, and a common trap is confusing user-based MFA requirements with device compliance controls. Remember that the policy itself does not enforce compliance; it simply checks the compliance flag that Intune sets. A helpful memory tip is "Compliance is the gatekeeper, Intune is the inspector"—the policy gates access based on the inspection results from Intune.
MS-102 Practice Question: Implement and manage Microsoft Entra identity and access
This MS-102 practice question tests your understanding of implement and manage microsoft entra identity and access. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are a Microsoft 365 administrator. Your organization uses Microsoft Entra ID and Microsoft Intune for device management. You need to ensure that only compliant devices can access corporate email via Microsoft Outlook on mobile devices. What should you configure?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a Conditional Access policy with 'Require device to be marked as compliant'
Option A is correct because Conditional Access policies in Microsoft Entra ID can enforce 'Require device to be marked as compliant' as a grant control. This ensures that only devices meeting your Intune compliance policies (e.g., encryption, OS version, threat level) are allowed to access corporate email via Outlook on mobile devices. The policy evaluates device compliance status reported by Intune and blocks access if the device is non-compliant.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Create a Conditional Access policy with 'Require device to be marked as compliant'
Why this is correct
This enforces that only compliant devices can access.
Related concept
Read the scenario before looking for a memorised answer.
✗
Deploy app protection policies (MAM) for Outlook
Why it's wrong here
MAM policies protect data at app level, not device compliance.
✗
Enable Microsoft Entra device registration
Why it's wrong here
Device registration is necessary but not sufficient for access enforcement.
✗
Create a device compliance policy in Intune
Why it's wrong here
Compliance policy defines requirements but does not enforce access.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse device compliance policies (which define rules) with Conditional Access policies (which enforce access decisions), or they assume MAM policies alone can block non-compliant devices, but MAM does not evaluate device compliance status.
Detailed technical explanation
How to think about this question
Under the hood, when a user attempts to access Exchange Online via Outlook, the Conditional Access policy triggers a device compliance check by querying the Intune compliance state stored in the device object in Entra ID. The device must have an active Intune enrollment and a recent compliance evaluation; if the device is unenrolled or the compliance policy has not been evaluated, access is denied. In a real-world scenario, if a device is marked compliant but later falls out of compliance (e.g., due to a missing update), the next token refresh will enforce the block, ensuring continuous protection.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-102 question in full detail.
Implement and manage Microsoft Entra identity and access — This question tests Implement and manage Microsoft Entra identity and access — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a Conditional Access policy with 'Require device to be marked as compliant' — Option A is correct because Conditional Access policies in Microsoft Entra ID can enforce 'Require device to be marked as compliant' as a grant control. This ensures that only devices meeting your Intune compliance policies (e.g., encryption, OS version, threat level) are allowed to access corporate email via Outlook on mobile devices. The policy evaluates device compliance status reported by Intune and blocks access if the device is non-compliant.
What should I do if I get this MS-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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