Question 848 of 975

Deploy and manage a Microsoft 365 tenant →easyMultiple ChoiceObjective-mapped

Quick Answer

The answer is yes, the new user will receive a welcome email by default when an administrator adds them through the Microsoft 365 admin center. This occurs because the user creation wizard automatically checks the 'Send welcome email in email' checkbox, which triggers an email containing the user’s sign-in name and temporary password. On the MS-102 exam, this tests your understanding of default provisioning behaviors and the subtle distinction that the email is sent unless the administrator explicitly clears that checkbox—a common trap where candidates assume the email is optional by default rather than mandatory. Remember the memory tip: “Check to send, clear to block”—the checkbox is pre-checked, so the welcome email goes out unless you uncheck it.

MS-102 Deploy and manage a Microsoft 365 tenant Practice Question

This MS-102 practice question tests your understanding of deploy and manage a microsoft 365 tenant. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

An organization has just purchased Microsoft 365 Business Standard licenses. The administrator adds a new user through the admin center. By default, does the new user receive a welcome email with sign-in instructions?

Question 1easymultiple choice

Full question →

A
Yes, always, regardless of how the user is created.
Why wrong: While the option is enabled by default when using the admin center, if a user is added via PowerShell or bulk CSV with the option disabled, no email is sent.
B
Yes, if the administrator does not clear the 'Send welcome email' checkbox during user creation.
The admin center has a checkbox labeled 'Send welcome email in email' that is checked by default. Unchecking it will suppress the email.
C
No, the administrator must manually send the welcome email using a script.
Why wrong: No manual action is required; the email is sent automatically by default.
D
No, welcome emails are only sent when using the 'Add multiple users' option.
Why wrong: The welcome email is available for both single and bulk user additions, and is sent by default in both cases.

Full breakdown with real-world context →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Yes, if the administrator does not clear the 'Send welcome email' checkbox during user creation.

When an administrator adds a new user through the Microsoft 365 admin center, the default behavior is to send a welcome email containing the user's sign-in name and temporary password. The administrator can opt out by clearing the 'Send welcome email in email' checkbox during the creation process. Therefore, the user receives the email unless the administrator explicitly deselects that option.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Yes, always, regardless of how the user is created.
Why it's wrong here
While the option is enabled by default when using the admin center, if a user is added via PowerShell or bulk CSV with the option disabled, no email is sent.
✓
Yes, if the administrator does not clear the 'Send welcome email' checkbox during user creation.
Why this is correct
The admin center has a checkbox labeled 'Send welcome email in email' that is checked by default. Unchecking it will suppress the email.
Related concept
Read the scenario before looking for a memorised answer.
✗
No, the administrator must manually send the welcome email using a script.
Why it's wrong here
No manual action is required; the email is sent automatically by default.
✗
No, welcome emails are only sent when using the 'Add multiple users' option.
Why it's wrong here
The welcome email is available for both single and bulk user additions, and is sent by default in both cases.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates may assume the welcome email is always sent or never sent, overlooking the specific checkbox control that allows the administrator to suppress the email during user creation.

Detailed technical explanation

How to think about this question

The welcome email is generated by the Microsoft 365 provisioning service and uses SMTP to deliver the message via Exchange Online. The email includes the user principal name (UPN) and a one-time temporary password that must be changed on first sign-in. In real-world scenarios, administrators often clear the checkbox to avoid sending passwords over unencrypted email, especially when using federated identity or when passwords are distributed through a separate secure channel.

KKey Concepts to Remember

Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.

TExam Day Tips

Watch for words such as best, first, most likely and least administrative effort.
Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this MS-102 question test?

Deploy and manage a Microsoft 365 tenant — This question tests Deploy and manage a Microsoft 365 tenant — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Yes, if the administrator does not clear the 'Send welcome email' checkbox during user creation. — When an administrator adds a new user through the Microsoft 365 admin center, the default behavior is to send a welcome email containing the user's sign-in name and temporary password. The administrator can opt out by clearing the 'Send welcome email in email' checkbox during the creation process. Therefore, the user receives the email unless the administrator explicitly deselects that option.

What should I do if I get this MS-102 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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