MD-102 Manage and maintain devices Practice Question
You manage Windows 10 devices with Microsoft Intune. You need to ensure that when a device is marked as noncompliant, users receive a notification email with instructions to remediate the issue. The email must be sent only to the primary user of the device. What should you configure?
⚠ Common exam trap
Candidates often confuse compliance policy actions with device configuration profiles or conditional access, which do not provide user email notifications for noncompliance.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A compliance policy with the 'Send email to users' action enabled and the 'Send email to primary user' option selected.
Compliance policies in Intune include actions that can send email notifications to users when a device is noncompliant. Configuring the action to send to the primary user ensures the email reaches the correct recipient with remediation instructions, directly fulfilling the requirement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
An Endpoint security policy with the 'Noncompliance email' setting configured.
Why it's wrong here
Endpoint security policies in Intune focus on security configurations like antivirus, firewall, and disk encryption. They do not include a setting to send noncompliance emails. This option incorrectly places the notification feature in the wrong policy type, so it would not achieve the goal.
- ✗
A conditional access policy that blocks access and sends an email to the user.
Why it's wrong here
Conditional access policies can block access based on compliance, but they do not send email notifications. They enforce access controls, not user communications. This option misattributes the notification capability to conditional access, which does not provide email remediation instructions.
- ✗
A device configuration profile with the 'Compliance notification' setting enabled.
Why it's wrong here
Device configuration profiles do not contain a 'Compliance notification' setting. Compliance notifications are configured within compliance policies, not configuration profiles. This option is incorrect because it references a non-existent setting and would not deliver the required email.
- ✓
A compliance policy with the 'Send email to users' action enabled and the 'Send email to primary user' option selected.
Why this is correct
Intune compliance policies include an action to send email notifications to users when a device becomes noncompliant. By default, it sends to the primary user if configured. Enabling this action and selecting the primary user option ensures the email goes only to the device's primary user, meeting the requirement.
Go deeper
Related to this question
Learn chapter
Updating Devices with Windows Update for Business
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
About these practice questions
This MD-102 question is part of Courseiva's 556-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.