- A
Create a dynamic device group in Microsoft Entra ID that includes all Windows 11 devices.
Why wrong: Device groups are used for policy assignment but do not enable enrollment.
- B
Assign Microsoft Intune licenses to all users who will receive the new devices.
Why wrong: Licensing is required but is not the first step; enrollment must be configured first.
- C
Register the devices in Windows Autopilot by providing the hardware hash to the Microsoft Intune admin center.
Registering the hardware hash is the first step to enable Autopilot, which provides zero-touch deployment.
- D
Create a compliance policy that requires BitLocker encryption and a minimum OS version.
Why wrong: Compliance policies are for conditional access, not for enabling zero-touch enrollment.
Quick Answer
The correct first action is to register the devices in Windows Autopilot by providing the hardware hash to the Microsoft Intune admin center. This step is essential because Windows Autopilot relies on a unique hardware hash—a device-specific identifier—to associate each new Windows 11 device with your tenant, enabling zero-touch, cloud-based enrollment without any IT staff physically handling the hardware. Once registered, Intune automatically provisions the device with security policies and required applications upon first boot, directly fulfilling the requirement for pre-provisioned, hands-off deployment. On the MD-102 exam, this scenario tests your understanding of the Autopilot enrollment flow and the critical distinction between registration (which must happen first) and deployment profiles or compliance policies. A common trap is confusing registration with creating an enrollment profile—registration is the prerequisite that makes Autopilot recognize the device. Memory tip: Think of the hardware hash as the device’s “fingerprint” that must be scanned into Intune before Autopilot can work its magic.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are the endpoint administrator for Contoso, a company with 5,000 employees. The organization uses Microsoft Intune for device management and Microsoft Entra ID for identity. The current environment includes: - 3,000 Windows 11 Enterprise devices (corporate-owned, managed via Intune) - 1,500 iOS devices (corporate-owned, managed via Intune) - 500 Android devices (BYOD, managed via Intune with work profile) - 200 macOS devices (corporate-owned, managed via Intune)
You need to implement a solution to automatically enroll new Windows 11 devices purchased from a vendor. The devices should be pre-provisioned with the organization's configuration and applications without requiring IT staff to touch them. Additionally, you need to ensure that only compliant devices can access corporate email and documents. The solution must minimize manual effort and leverage cloud-based services.
You have the following requirements: 1. Zero-touch enrollment for new Windows 11 devices. 2. Devices must be automatically configured with security policies and required applications. 3. Conditional access to Microsoft 365 resources based on device compliance. 4. Support for both corporate and BYOD devices.
Which of the following actions should you take FIRST to meet the zero-touch enrollment requirement?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Clue:
"minimum / minimize"Why it matters: Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Register the devices in Windows Autopilot by providing the hardware hash to the Microsoft Intune admin center.
Option C is correct because Windows Autopilot is the cloud-based zero-touch deployment solution that uses hardware hashes to register devices in Intune, enabling them to automatically enroll and receive configurations without IT intervention. This directly meets the requirement for pre-provisioned Windows 11 devices with no manual touch.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a dynamic device group in Microsoft Entra ID that includes all Windows 11 devices.
Why it's wrong here
Device groups are used for policy assignment but do not enable enrollment.
- ✗
Assign Microsoft Intune licenses to all users who will receive the new devices.
Why it's wrong here
Licensing is required but is not the first step; enrollment must be configured first.
- ✓
Register the devices in Windows Autopilot by providing the hardware hash to the Microsoft Intune admin center.
Why this is correct
Registering the hardware hash is the first step to enable Autopilot, which provides zero-touch deployment.
Clue confirmation
The clue words "first", "minimum / minimize" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Create a compliance policy that requires BitLocker encryption and a minimum OS version.
Why it's wrong here
Compliance policies are for conditional access, not for enabling zero-touch enrollment.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is confusing post-enrollment configuration steps (like creating groups or compliance policies) with the prerequisite enrollment mechanism, leading candidates to select a step that is necessary but not sufficient for zero-touch deployment.
Detailed technical explanation
How to think about this question
Windows Autopilot relies on the device's hardware hash (a 4KB base64-encoded file containing TPM, disk, and network identifiers) uploaded to the Autopilot service, which associates the device with an Intune profile. During OOBE, the device contacts the Autopilot service via HTTPS, downloads the deployment profile, and automatically enrolls in Intune without requiring a pre-staged image or manual configuration.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Prepare infrastructure for devices — study guide chapter
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FAQ
Questions learners often ask
What does this MD-102 question test?
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Register the devices in Windows Autopilot by providing the hardware hash to the Microsoft Intune admin center. — Option C is correct because Windows Autopilot is the cloud-based zero-touch deployment solution that uses hardware hashes to register devices in Intune, enabling them to automatically enroll and receive configurations without IT intervention. This directly meets the requirement for pre-provisioned Windows 11 devices with no manual touch.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first", "minimum / minimize". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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