MD-102 Manage and maintain devices Practice Question
You are deploying a Windows 11 device using Windows Autopilot. The device is enrolled in Microsoft Intune and assigned a device group. You need to ensure that during the out-of-box experience (OOBE), the device automatically joins Microsoft Entra ID and enrolls in Intune without user interaction. Which Autopilot deployment mode should you configure?
⚠ Common exam trap
The trap here is assuming that pre-provisioning mode provides fully automated enrollment, when it still requires a user to complete the final OOBE steps.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Self-deploying mode
Self-deploying mode in Windows Autopilot enables a device to join Microsoft Entra ID and enroll in Intune automatically during OOBE, without any user interaction. It is the correct choice when zero-touch provisioning is required and no user credentials are available.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Autopilot reset
Why it's wrong here
Autopilot reset is a device action that removes personal files, apps, and settings and reapplies the Autopilot profile. It is not a deployment mode for initial OOBE. It is used to repurpose a device, not to automatically join and enroll a new device without user interaction during the initial setup.
- ✓
Self-deploying mode
Why this is correct
Self-deploying mode is designed for devices that require no user interaction. During OOBE, the device automatically joins Microsoft Entra ID and enrolls in Intune using the device's hardware hash and an assigned Autopilot profile. This mode is ideal for kiosks, digital signage, or shared devices where no user credentials are available or desired.
- ✗
User-driven mode
Why it's wrong here
User-driven mode requires the end user to enter their Microsoft Entra credentials during OOBE. It does not automatically join the device without user interaction. While it can be pre-configured with a profile, it still needs user input to proceed. This mode does not meet the requirement for zero-touch enrollment.
- ✗
Pre-provisioning mode (White glove)
Why it's wrong here
Pre-provisioning mode (formerly White glove) is used to pre-configure devices so that the heavy lifting of provisioning occurs before the user receives the device. However, it still requires the device to be assigned to a user and the user to complete the final OOBE steps. It does not fully automate the join and enrollment without user interaction.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Device group
A device group is a logical collection of devices managed together for applying policies, configurations, and updates in an enterprise IT environment.
Key term
Microsoft Entra ID
Microsoft Entra ID is a cloud-based identity and access management service that lets employees sign in and access resources both inside and outside of your organization.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
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