MD-102 Manage and maintain devices Practice Question
You are a Microsoft 365 Endpoint Administrator. You need to remotely wipe a lost Windows 11 device that is enrolled in Microsoft Intune. The device is currently offline. What happens when you initiate a wipe action from the Intune admin center?
⚠ Common exam trap
The trap here is assuming that remote actions require the device to be online at the moment of initiation, or that they expire after a certain time.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The wipe command is queued and will execute the next time the device checks in with Intune.
Intune queues remote actions for devices that are offline. When the device next connects to the Intune service, it receives the pending wipe command and executes it. This ensures that lost or stolen devices can be wiped even if they are currently disconnected. The other options incorrectly suggest immediate failure, expiration, or push notification delivery to offline devices. The correct behavior is to queue the command until the device checks in.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The wipe command is sent via push notification and will execute even if the device is offline.
Why it's wrong here
Push notifications require an active internet connection to be delivered. An offline device cannot receive push notifications. Intune uses a queuing mechanism for devices that are not immediately reachable. The wipe command is not executed until the device establishes a connection with the Intune service. Therefore, an offline device will not be wiped until it comes online.
- ✗
The wipe fails immediately because the device is offline, and you must retry once it is online.
Why it's wrong here
Intune does not fail remote actions immediately when a device is offline. Instead, it queues the command for later execution. This ensures that actions like wipe can be applied even if the device is temporarily disconnected. The administrator does not need to manually retry; the command will be delivered upon the next check-in. This design supports scenarios where devices are lost or powered off.
- ✗
The device is marked as wiped in Intune immediately, but the actual wipe occurs only if the device comes online within 24 hours.
Why it's wrong here
Intune does not mark a device as wiped until the wipe command is successfully executed. There is no 24-hour expiration for queued commands. The device will remain in a pending state until it checks in. The administrator can monitor the status in the Intune admin center. The wipe will occur whenever the device connects, regardless of how much time has passed.
- ✓
The wipe command is queued and will execute the next time the device checks in with Intune.
Why this is correct
When you initiate a wipe action for an offline device, Intune queues the command. The device will receive and execute the wipe the next time it connects to the Intune service. This is standard behavior for remote actions on enrolled devices. The wipe will remove corporate data and, depending on the wipe type, may reset the device to factory settings. The command remains pending until the device checks in.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Wipe
Wipe is the process of securely erasing all data from a storage device, making it unrecoverable and preparing the device for reuse or disposal.
About these practice questions
One of 556 original MD-102 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.