MD-102 Prepare infrastructure for devices Practice Question
Which TWO are benefits of using Windows Autopilot for device provisioning? (Select two.)
⚠ Common exam trap
Many exam-takers assume Autopilot eliminates all user interaction (Option E) because of the term 'zero-touch,' but in user-driven mode the user must still sign in, while self-deploying mode (for kiosks or shared devices) can be truly zero-touch—the question does not specify the mode, so Option E is too absolute and incorrect.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Allows IT to provision devices remotely without physical access.
Option C is correct because Windows Autopilot lets IT provision and configure devices remotely through the cloud (Microsoft Intune/Endpoint Manager), so administrators never need to touch the hardware or maintain a staging network. Option D is correct because Autopilot uses the OEM-installed Windows image and applies configuration via Intune profiles and the Enrollment Status Page, eliminating the traditional wipe-and-load imaging and manual configuration steps. Options A, B, and E are not benefits of Autopilot: it requires internet connectivity to reach Intune and Microsoft Entra ID, it deliberately uses the existing OEM image rather than deploying custom images (that is what MDT/ConfigMgr imaging does), and although the Out-of-Box Experience is largely automated, the user still must sign in and may complete some steps, so it does not eliminate all user interaction.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Works offline without internet connectivity.
Why it's wrong here
Autopilot requires internet connectivity throughout provisioning to contact Microsoft Entra ID and the Autopilot service for profile, enrolment and policy. It is tempting because offline media-based deployment genuinely provisions devices without a network, and would be the right choice for isolated sites or air-gapped builds.
- ✗
Enables deployment of custom operating system images.
Why it's wrong here
Autopilot deploys the OEM or stock Windows image already on the device, then applies configuration; it cannot inject a custom OS image. It is tempting because image-based deployment tools such as Microsoft Configuration Manager or MDT do exactly that, and would be correct where a bespoke, hardened build must be captured and rolled out.
- ✓
Allows IT to provision devices remotely without physical access.
Why this is correct
Windows Autopilot uses the cloud-based Autopilot deployment service to join devices to Microsoft Entra ID and apply configuration during out-of-box experience, so IT never touches the hardware. This directly satisfies the stem's remote provisioning requirement, eliminating imaging, shipping devices to technicians, or on-site setup.
- ✓
Reduces the need for manual imaging and configuration.
Why this is correct
Autopilot uses the device's hardware hash to enrol it into Microsoft Intune, then applies an enrolment profile and policies automatically. This removes the manual imaging and per-device configuration work the stem asks about, letting devices reach a productive state with minimal IT touch.
- ✗
Eliminates the need for any user interaction during setup.
Why it's wrong here
Autopilot still requires the end user to sign in with their credentials and complete the Out-of-Box Experience, so interaction is not eliminated. It is tempting because provisioning is largely automated, but the actual benefit is reduced imaging effort and a consistent, zero-touch deployment for IT.
Go deeper
Related to this question
Learn chapter
Deploying Applications with Intune
Key term
Windows Autopilot
Windows Autopilot is a cloud-based deployment technology that automates the setup and configuration of new Windows devices, reducing the need for IT staff to manually image or touch each machine.
Key term
Endpoint Manager
Endpoint Manager is a centralized software tool that IT administrators use to manage, secure, and monitor all devices (endpoints) connected to a corporate network.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.