MD-102 Manage and maintain devices Practice Question
Which TWO actions can you perform using the Microsoft Intune admin center to manage Windows devices? (Choose two)
⚠ Common exam trap
Many candidates confuse user management tasks (password reset, license assignment) with device management actions, or assume Intune can manage on-premises AD objects, when Intune's scope is strictly cloud-based device and app management via MDM and MAM.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
View hardware inventory of a device.
The Microsoft Intune admin center provides a hardware inventory view for managed Windows devices, displaying details such as processor, RAM, disk space, and firmware version. This data is collected via the Intune Management Extension and device inventory reports, enabling administrators to assess device compliance and readiness without requiring on-premises tools.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reset a user's password.
Why it's wrong here
Password reset is done in Entra ID.
- ✓
View hardware inventory of a device.
Why this is correct
Inventory is visible in the device properties.
- ✓
Remotely sync a device with Intune.
Why this is correct
Sync is a remote action available in Intune.
- ✗
Manage on-premises Active Directory objects.
Why it's wrong here
Intune does not manage on-premises AD.
- ✗
Assign Microsoft 365 licenses to a user.
Why it's wrong here
License assignment is done in the Microsoft 365 admin center.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Device compliance
Device compliance is the process of ensuring that a device meets an organization's security and configuration policies before it can access network resources.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.