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MD-102 Practice Question: Using Windows Autopilot for user-driven…
A company is using Windows Autopilot for user-driven deployments. Users report that after OOBE, the device is not Azure AD joined. The enrollment status page shows 'Securing your device' for over an hour. What should you check first?
⚠ Common exam trap
Many exam-takers assume internet connectivity or licensing is the root cause, but the specific symptom of a prolonged 'Securing your device' screen points directly to a missing or misconfigured Autopilot profile assignment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ensure the device's hardware hash is uploaded and an Autopilot profile is assigned
The device must have its hardware hash uploaded to Intune and an Autopilot profile assigned before it can join Azure AD during OOBE. Without this, the device falls back to a generic provisioning state, causing the 'Securing your device' screen to hang indefinitely as it waits for the Autopilot profile to trigger the Azure AD join.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Verify that the device has internet connectivity
Why it's wrong here
Would fail earlier; not specific to long 'Securing' phase.
- ✗
Confirm that the enrollment status page timeout is set correctly
Why it's wrong here
Could cause delay but not the most likely first check.
- ✓
Ensure the device's hardware hash is uploaded and an Autopilot profile is assigned
Why this is correct
Without profile assignment, device may not join Azure AD.
- ✗
Check that the user has Intune license
Why it's wrong here
Would block enrollment entirely.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Windows Autopilot
Windows Autopilot is a cloud-based deployment technology that automates the setup and configuration of new Windows devices, reducing the need for IT staff to manually image or touch each machine.
Key term
Autopilot profile
An Autopilot profile is a collection of configuration settings that dictates how a new Windows device will be set up and delivered to an end user with minimal IT intervention.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.