- A
Employee self-service
Employee self-service is a core HR capability.
- B
Talent acquisition
Why wrong: Talent acquisition is part of Dynamics 365 Talent.
- C
Payroll integration
Why wrong: Payroll integration is not a core Human Resources module.
- D
Learning management
Why wrong: Learning management is part of Dynamics 365 Talent.
- E
Leave and absence management
Leave management is a core Human Resources feature.
MB-920 Practice Question: Describe the core capabilities of the finance and operations apps
This MB-920 practice question tests your understanding of describe the core capabilities of the finance and operations apps. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO core capabilities are part of Dynamics 365 Human Resources? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Employee self-service
Employee self-service (A) is a core capability of Dynamics 365 Human Resources because it allows employees to view and update their personal information, request time off, and access pay slips without administrator intervention. Leave and absence management (E) is also a core capability, providing configurable leave plans, accrual rules, and workflows for requesting and approving time off. Both features are built into the Human Resources module of Dynamics 365 Finance and Operations apps.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Employee self-service
Why this is correct
Employee self-service is a core HR capability.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Talent acquisition
Why it's wrong here
Talent acquisition is part of Dynamics 365 Talent.
- ✗
Payroll integration
Why it's wrong here
Payroll integration is not a core Human Resources module.
- ✗
Learning management
Why it's wrong here
Learning management is part of Dynamics 365 Talent.
- ✓
Leave and absence management
Why this is correct
Leave management is a core Human Resources feature.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the retired Dynamics 365 Talent – Attract (talent acquisition) or external learning management systems as core capabilities of Dynamics 365 Human Resources, when in fact the exam focuses on the native features within the Finance and Operations Human Resources module.
Detailed technical explanation
How to think about this question
Under the hood, employee self-service in Dynamics 365 Human Resources uses the Power Apps portal framework to expose HR data from the Common Data Service (now Microsoft Dataverse), enabling role-based access to personal details, time-off balances, and benefits enrollment. Leave and absence management leverages configurable accrual schedules, tier-based entitlements, and integration with the workflow engine to enforce approval hierarchies and regulatory compliance, such as FMLA or statutory holiday rules. In a real-world scenario, an organization can define separate leave types (e.g., sick, vacation, parental) with distinct accrual policies and carry-forward rules, all managed through the Human Resources parameters without custom code.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MB-920 question test?
Describe the core capabilities of the finance and operations apps — This question tests Describe the core capabilities of the finance and operations apps — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Employee self-service — Employee self-service (A) is a core capability of Dynamics 365 Human Resources because it allows employees to view and update their personal information, request time off, and access pay slips without administrator intervention. Leave and absence management (E) is also a core capability, providing configurable leave plans, accrual rules, and workflows for requesting and approving time off. Both features are built into the Human Resources module of Dynamics 365 Finance and Operations apps.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.
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