This MB-920 practice question tests your understanding of describe the core capabilities of the finance and operations apps. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO capabilities are part of Dynamics 365 Finance and Operations core capabilities? (Choose two.)
Supply chain management
Supply chain management is a core capability.
Customer relationship management
Why wrong: CRM is not part of Finance and Operations.
Human resources
Why wrong: HR is a separate app (Dynamics 365 Human Resources).
Marketing
Why wrong: Marketing is a separate app (Dynamics 365 Marketing).
Financial management
Financial management is a core capability.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Supply chain management
Supply chain management is a core capability of Dynamics 365 Finance and Operations because it provides end-to-end visibility and control over procurement, inventory, warehousing, and logistics. This module integrates directly with financial management to ensure real-time cost tracking and compliance across the supply chain.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Supply chain management
Why this is correct
Supply chain management is a core capability.
Related concept
Read the scenario before looking for a memorised answer.
Customer relationship management
Why it's wrong here
CRM is not part of Finance and Operations.
Human resources
Why it's wrong here
HR is a separate app (Dynamics 365 Human Resources).
Marketing
Why it's wrong here
Marketing is a separate app (Dynamics 365 Marketing).
Financial management
Why this is correct
Financial management is a core capability.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
The trap here is that candidates often confuse the broader Dynamics 365 ecosystem (which includes many apps) with the specific core capabilities of the Finance and Operations app, leading them to select CRM or HR as if they were part of the same application.
Detailed technical explanation
Dynamics 365 Finance and Operations is built on a unified data model that connects financial management and supply chain management modules, enabling real-time analytics and automated workflows. For example, a purchase order in supply chain management automatically updates the general ledger and accounts payable, ensuring financial accuracy without manual intervention. This deep integration is why these two are considered core, while other capabilities like CRM or HR are separate apps that can be integrated via Dataverse.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.
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FAQ
Describe the core capabilities of the finance and operations apps — This question tests Describe the core capabilities of the finance and operations apps — Read the scenario before looking for a memorised answer..
The correct answer is: Supply chain management — Supply chain management is a core capability of Dynamics 365 Finance and Operations because it provides end-to-end visibility and control over procurement, inventory, warehousing, and logistics. This module integrates directly with financial management to ensure real-time cost tracking and compliance across the supply chain.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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