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MB-920 Practice Question: Describe the core capabilities of the finance and operations apps

Which TWO capabilities are part of Dynamics 365 Finance and Operations core capabilities? (Choose two.)

⚠ Common exam trap

Test-takers frequently confuse the broader Dynamics 365 ecosystem (which includes many apps) with the specific core capabilities of the Finance and Operations app, leading them to select CRM or HR as if they were part of the same application.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Supply chain management

Supply chain management is a core capability of Dynamics 365 Finance and Operations because it provides end-to-end visibility and control over procurement, inventory, warehousing, and logistics. This module integrates directly with financial management to ensure real-time cost tracking and compliance across the supply chain.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Supply chain management

    Why this is correct

    Supply chain management is a core capability.

  • Customer relationship management

    Why it's wrong here

    CRM is not part of Finance and Operations.

  • Human resources

    Why it's wrong here

    HR is a separate app (Dynamics 365 Human Resources).

  • Marketing

    Why it's wrong here

    Marketing is a separate app (Dynamics 365 Marketing).

  • Financial management

    Why this is correct

    Financial management is a core capability.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.