MB-920 Describe Dynamics 365 Finance Practice Question

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✓

  Step 1: Open Dynamics 365 Sales app, Step 2: Navigate to customer list, Step 3: Click New to create a new customer record, Step 4: Fill in required fields, Step 5: Save the record.

  Why this is correct

  This is the correct order because you must first open the app, then go to the customer list to access the record creation option, then create a new record, populate it with data, and finally save to persist it.

• ✗

  Step 1: Open Dynamics 365 Sales app, Step 2: Navigate to customer list, Step 3: Click New to create a new customer record, Step 4: Save the record, Step 5: Fill in required fields.

  Why it's wrong here

  This is incorrect because you cannot save a record before filling in the required fields; the system will typically require mandatory data before saving.

• ✗

  Step 1: Open Dynamics 365 Sales app, Step 2: Click New to create a new customer record, Step 3: Navigate to customer list, Step 4: Fill in required fields, Step 5: Save the record.

  Why it's wrong here

  This is incorrect because clicking New outside the customer list context may not be possible or will not create a record in the correct entity; you need to be on the customer list first.

• ✗

  Step 1: Navigate to customer list, Step 2: Open Dynamics 365 Sales app, Step 3: Click New to create a new customer record, Step 4: Fill in required fields, Step 5: Save the record.

  Why it's wrong here

  This is incorrect because you cannot navigate to a page within the app before opening the app itself; the app must be launched first.

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