MB-920 Phased rollout Practice Question
Contoso Ltd. is a global electronics manufacturer using Dynamics 365 Supply Chain Management. They have three production sites: Seattle (primary), Chicago, and Atlanta. Currently, all sites use manual picking processes. Contoso wants to implement warehouse management system (WMS) functionality to improve efficiency. The Seattle site is already using WMS, but the other two sites are not. The project requires minimal disruption to ongoing operations. The IT team is considering three approaches: (1) Enable WMS for all sites simultaneously after a weekend cutover, (2) Enable WMS for Chicago first, then Atlanta after one month, and (3) Enable WMS only for Seattle and keep others manual. The warehouse manager is concerned about training workers on mobile devices. What is the best course of action?
⚠ Common exam trap
The trap is to think that a big bang implementation (Option B) is better due to standardization, but it ignores the operational risk and training challenges.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enable WMS for Chicago first, then Atlanta after one month, using lessons learned from Chicago.
Enable WMS for Chicago first, then Atlanta after one month, using lessons learned from Chicago. This phased approach minimizes disruption, allows for training and process adjustments, and aligns with best practices for warehouse management implementation. Option A is incorrect because limiting WMS to Seattle does not improve efficiency at other sites. Option B is incorrect because enabling WMS for all sites simultaneously is risky and could cause major operational disruption. Option D is incorrect because reverting Seattle to manual picking is counterproductive and does not leverage existing WMS investment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Keep WMS only for Seattle and continue manual picking at Chicago and Atlanta to avoid training costs.
Why it's wrong here
Limiting WMS to Seattle does not improve efficiency at other sites.
- ✗
Enable WMS for all sites simultaneously during a weekend cutover to standardize processes quickly.
Why it's wrong here
Simultaneous cutover across all sites is risky and could cause major disruption.
- ✓
Enable WMS for Chicago first, then Atlanta after one month, using lessons learned from Chicago.
Why this is correct
A phased rollout minimizes disruption, allows for training and adjustments, and aligns with best practices.
- ✗
Revert Seattle to manual picking to maintain consistency across all sites.
Why it's wrong here
Reverting to manual after Seattle is counterproductive.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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