Describe the core capabilities of the finance and operations apps →mediumMultiple ChoiceObjective-mapped
MB-920 Practice Question: Describe the core capabilities of the finance and operations apps
A retail company uses Dynamics 365 Commerce. They notice that the online store is not syncing inventory levels correctly from the warehouse management system. Which component should they troubleshoot first?
⚠ Common exam trap
Candidates often confuse CDX with the Retail Cloud Scale Unit (RCSU), thinking RCSU handles all data movement, when in fact RCSU is for real-time operations and CDX is the dedicated sync engine for offline-capable data like inventory.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Commerce Data Exchange (CDX)
Commerce Data Exchange (CDX) is the component responsible for synchronizing data between Dynamics 365 Commerce and the warehouse management system. Since inventory levels are not syncing correctly, CDX is the first component to troubleshoot because it handles the data transfer and transformation processes that keep inventory records consistent across channels.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Retail Cloud Scale Unit (RCSU)
Why it's wrong here
RCSU handles store operations, not inventory sync.
- ✗
Product catalog
Why it's wrong here
Product catalog contains product details, not inventory quantities.
- ✗
Point of sale (POS) system
Why it's wrong here
POS is for transactions, not inventory synchronization.
- ✓
Commerce Data Exchange (CDX)
Why this is correct
CDX synchronizes data between the back-office and online store.
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This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.