- A
The default order settings for the item are incorrect
Why wrong: Default order settings affect replenishment, not reservation for production orders.
- B
The bom version is not approved
Why wrong: An unapproved BOM version prevents production but does not affect reservation if order is created.
- C
The explosion date on the production order is set to a future date
Why wrong: Explosion date affects BOM calculation timing, not material reservation.
- D
The reservation hierarchy is not configured for production
Reservation hierarchy defines at which stage materials are reserved; if not set, no automatic reservation occurs.
MB-920 Practice Question: Describe the core capabilities of the finance and operations apps
This MB-920 practice question tests your understanding of describe the core capabilities of the finance and operations apps. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A manufacturing company uses Dynamics 365 Supply Chain Management. The production manager reports that the system is not automatically reserving raw materials when a production order is released. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The reservation hierarchy is not configured for production
The reservation hierarchy in Dynamics 365 Supply Chain Management determines whether raw materials are automatically reserved when a production order is released. If the hierarchy is not configured for production (e.g., set to 'None' or only for sales orders), the system will not perform automatic reservation, leaving materials unreserved. This is a common setup issue that directly controls the reservation behavior at order release.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The default order settings for the item are incorrect
Why it's wrong here
Default order settings affect replenishment, not reservation for production orders.
- ✗
The bom version is not approved
Why it's wrong here
An unapproved BOM version prevents production but does not affect reservation if order is created.
- ✗
The explosion date on the production order is set to a future date
Why it's wrong here
Explosion date affects BOM calculation timing, not material reservation.
- ✓
The reservation hierarchy is not configured for production
Why this is correct
Reservation hierarchy defines at which stage materials are reserved; if not set, no automatic reservation occurs.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the reservation hierarchy with BOM approval or default order settings, assuming that material reservation is automatically enabled for all production orders, when in fact it requires explicit configuration in the reservation hierarchy.
Detailed technical explanation
How to think about this question
The reservation hierarchy is configured in Inventory management > Setup > Inventory > Reservation hierarchy. For production orders, the hierarchy must include 'Production' as one of the reservation methods (e.g., 'Order reservation' or 'Production reservation'). If the hierarchy is set to 'Sales order only', the system will only reserve materials for sales orders, not for production orders. This setting is often overlooked during initial system configuration, leading to unreserved materials in production.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Describe the core capabilities of the finance and operations apps — study guide chapter
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FAQ
Questions learners often ask
What does this MB-920 question test?
Describe the core capabilities of the finance and operations apps — This question tests Describe the core capabilities of the finance and operations apps — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The reservation hierarchy is not configured for production — The reservation hierarchy in Dynamics 365 Supply Chain Management determines whether raw materials are automatically reserved when a production order is released. If the hierarchy is not configured for production (e.g., set to 'None' or only for sales orders), the system will not perform automatic reservation, leaving materials unreserved. This is a common setup issue that directly controls the reservation behavior at order release.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.
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