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Describe Dynamics 365 Supply Chain ManagementmediumMultiple ChoiceObjective-mapped

MB-920 Describe Dynamics 365 Supply Chain Management Practice Question

A company uses Dynamics 365 Supply Chain Management. They receive a shipment of raw materials, but the quantity received is less than the purchase order. They want to update inventory with the actual received quantity and create a backorder for the remaining. What should they do?

⚠ Common exam trap

Many candidates confuse inventory adjustments with purchase order receipts, thinking that any inventory update can be done via adjustments, but adjustments do not link to the purchase order and cannot create backorders.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Register the received quantity in the receiving journal and mark the open order line as backorder.

Dynamics 365 Supply Chain Management allows partial receipt of a purchase order by registering the actual received quantity in a receiving journal. The remaining quantity can be marked as a backorder on the open order line, which automatically creates a backorder for the outstanding amount without canceling the original purchase order. This ensures inventory is updated accurately with the received quantity while the system tracks the backordered quantity for future fulfillment.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Register the received quantity in the receiving journal and mark the open order line as backorder.

    Why this is correct

    This updates inventory and leaves the remaining quantity on the purchase order as backorder.

  • Cancel the purchase order and create a new one for the received quantity.

    Why it's wrong here

    Cancelling and recreating is inefficient and loses the original order reference.

  • Use the 'Receive against order' option to post the full quantity.

    Why it's wrong here

    This would incorrectly post the full quantity, causing inventory discrepancy.

  • Record the received quantity as an inventory adjustment.

    Why it's wrong here

    Adjustment does not link to the purchase order, so the backorder is not created.

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