The answer is to configure location directives to enforce directed put-away based on item movement frequency. This is correct because location directives in Dynamics 365 Supply Chain Management automatically guide workers to store fast-moving items in the most accessible locations, directly addressing the core problem of improving picking efficiency with random storage without requiring a full warehouse rearrangement. On the MB-920 exam, this scenario tests your understanding of how warehouse management processes like directed put-away solve operational delays, often appearing as a distractor against replenishment or cycle counting options. A common trap is confusing replenishment with put-away—remember, replenishment moves items to existing pick locations, while directed put-away decides where items are initially stored. For a memory tip, think "directed put-away directs the flow" to recall that it optimizes storage location based on movement frequency, not just stock levels.
MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
This MB-920 practice question tests your understanding of describe dynamics 365 supply chain management. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Supply Chain Management and experiences delays in order fulfillment because pickers cannot find items in the warehouse. The warehouse uses a random storage strategy. What is the best way to improve picking efficiency without rearranging the entire warehouse?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "best"
Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure location directives to enforce directed put-away based on item movement frequency
Option A is correct because location directives can enforce directed put-away so that items are stored in locations that are optimized for picking (e.g., fast-moving items in easily accessible locations). Option B is wrong because creating more locations increases complexity. Option C is wrong because cycle counting is for inventory accuracy, not picking efficiency. Option D is wrong because replenishment is for moving items to picking locations, but the issue is random storage; directed put-away is more fundamental.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Implement replenishment to move items to primary picking locations
Why it's wrong here
Replenishment moves items to picking locations, but without directed put-away, items may still be placed randomly.
✓
Configure location directives to enforce directed put-away based on item movement frequency
Why this is correct
Location directives can route fast-moving items to easily accessible locations, improving picking efficiency.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Perform cycle counting more frequently
Why it's wrong here
Cycle counting improves inventory accuracy but does not address picking efficiency.
✗
Create additional warehouse locations to spread out items
Why it's wrong here
Adding more locations without a strategy can increase complexity and picking time.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
What to study next
Got this wrong? Here's your next step.
Identify which MB-920 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Describe Dynamics 365 Supply Chain Management — This question tests Describe Dynamics 365 Supply Chain Management — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Configure location directives to enforce directed put-away based on item movement frequency — Option A is correct because location directives can enforce directed put-away so that items are stored in locations that are optimized for picking (e.g., fast-moving items in easily accessible locations). Option B is wrong because creating more locations increases complexity. Option C is wrong because cycle counting is for inventory accuracy, not picking efficiency. Option D is wrong because replenishment is for moving items to picking locations, but the issue is random storage; directed put-away is more fundamental.
What should I do if I get this MB-920 question wrong?
Identify which MB-920 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A distribution company uses Dynamics 365 Supply Chain Management to manage its warehouse operations. The warehouse manager reports that during peak hours, order picking is slow because pickers frequently travel long distances to retrieve items. The warehouse layout is fixed. Which feature should the company use to optimize picking routes without changing the physical layout?
hard
A.Enable replenishment to ensure pick locations are fully stocked.
B.Use location directives to direct putaway to random locations.
✓ C.Configure wave processing with location-based wave filters.
D.Implement cluster picking to group orders by customer.
Why C: Wave processing with location-based wave filters allows the system to group work into waves based on criteria such as location, enabling the creation of efficient picking routes that minimize travel distance. This feature optimizes the sequence of picks within a wave without requiring any physical changes to the warehouse layout, directly addressing the manager's need to reduce travel time during peak hours.
Last reviewed: Jun 21, 2026
Question Discussion
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This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.
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