MB-920 Describe Dynamics 365 Finance Practice Question
A company uses Dynamics 365 Finance. The accounts receivable team needs to send payment reminders to customers automatically. Which feature should they configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Collection letters
The collection letter feature in Dynamics 365 Finance automatically sends payment reminders to customers. Option C is wrong because interest notes are for charging interest on overdue payments, not for sending reminders. Option B is wrong because customer payment journals record payments. Option D is wrong because invoice journals record invoices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Collection letters
Why this is correct
Collection letters automatically send payment reminders to customers.
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Customer payment journals
Why it's wrong here
Customer payment journals record payments, not send reminders.
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Interest notes
Why it's wrong here
Interest notes charge interest, not send reminders.
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Invoice journals
Why it's wrong here
Invoice journals record invoices, not send reminders.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.