MB-920 Describe Dynamics 365 Finance Practice Question
A company uses Dynamics 365 Finance for financial management. The CFO wants to use AI to predict customer payment delays and recommend proactive actions. Which feature should you use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Customer payment predictions
Dynamics 365 Finance includes AI-driven customer payment predictions that provide insights and recommendations for proactive actions. Option B is wrong because cash flow forecasting focuses on projecting cash inflows and outflows, not specifically predicting payment delays. Option C is wrong because Microsoft Copilot in Finance is for conversational assistance and does not specialize in payment predictions. Option D is wrong because budgeting and planning is for creating and managing budgets, not predicting payment delays.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Customer payment predictions
Why this is correct
This is the AI feature designed to predict payment delays and suggest actions.
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Cash flow forecasting
Why it's wrong here
Cash flow forecasting focuses on overall cash position, not individual customer payment predictions.
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Microsoft Copilot in Finance
Why it's wrong here
Copilot provides general assistance but does not have built-in payment prediction models.
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Budgeting and planning
Why it's wrong here
This is for budget creation, not payment predictions.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.