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MB-920 Retail discount Practice Question

A company uses Dynamics 365 Commerce. They need to offer a promotion where customers get a 10% discount on a specific product line. Which pricing mechanism should they configure?

⚠ Common exam trap

Many exam-takers confuse trade agreements (for negotiated prices with specific customers) with retail discounts (for general promotions), leading them to select Option B instead of A.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Retail discount

A retail discount is the correct pricing mechanism for a broad promotion offering a 10% discount on a product line to all customers. Retail discounts in Dynamics 365 Commerce are designed for promotional pricing that applies to a wide audience, such as percentage off on specific products or categories. Unlike trade agreements, which are for negotiated prices with specific customers or vendors, retail discounts are ideal for general promotions.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Retail discount

    Why this is correct

    Correct. Retail discounts can be configured to offer a percentage discount on specific products or product lines to all customers, making them suitable for this promotion.

  • Trade agreement

    Why it's wrong here

    Incorrect. Trade agreements are used for negotiated prices with specific customers or vendors, not for broad promotions to all customers.

  • Price adjustment

    Why it's wrong here

    Price adjustments change the selling price, not a discount percentage.

  • Coupon

    Why it's wrong here

    Coupons are for specific promotional codes, not a general discount.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.