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Describe Dynamics 365 SaleshardMultiple SelectObjective-mapped

MB-910 Describe Dynamics 365 Sales Practice Question

Which TWO features are part of Dynamics 365 Sales Insights? (Select two.)

⚠ Common exam trap

Watch out — candidates often confuse standard Dynamics 365 Sales features (like Sales Literature, Email Templates, and Goal Management) with the premium AI-driven Sales Insights add-on, which specifically includes Relationship Assistant and Predictive Lead Scoring.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Relationship Assistant

Relationship Assistant is a core feature of Dynamics 365 Sales Insights that provides actionable reminders and recommendations based on AI and business rules, helping salespeople prioritize activities. Predictive Lead Scoring uses machine learning models to score leads based on historical conversion data, enabling sales teams to focus on high-quality leads.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Sales Literature

    Why it's wrong here

    Standard feature.

  • Relationship Assistant

    Why this is correct

    AI recommendation engine is part of Sales Insights.

  • Email Templates

    Why it's wrong here

    Standard feature, not Sales Insights.

  • Goal Management

    Why it's wrong here

    Standard feature.

  • Predictive Lead Scoring

    Why this is correct

    AI-based scoring is part of Sales Insights.

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