MB-910 Describe Dynamics 365 Sales Practice Question
Which TWO features are part of Dynamics 365 Sales Insights? (Select two.)
⚠ Common exam trap
Watch out — candidates often confuse standard Dynamics 365 Sales features (like Sales Literature, Email Templates, and Goal Management) with the premium AI-driven Sales Insights add-on, which specifically includes Relationship Assistant and Predictive Lead Scoring.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Relationship Assistant
Relationship Assistant is a core feature of Dynamics 365 Sales Insights that provides actionable reminders and recommendations based on AI and business rules, helping salespeople prioritize activities. Predictive Lead Scoring uses machine learning models to score leads based on historical conversion data, enabling sales teams to focus on high-quality leads.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Sales Literature
Why it's wrong here
Standard feature.
- ✓
Relationship Assistant
Why this is correct
AI recommendation engine is part of Sales Insights.
- ✗
Email Templates
Why it's wrong here
Standard feature, not Sales Insights.
- ✗
Goal Management
Why it's wrong here
Standard feature.
- ✓
Predictive Lead Scoring
Why this is correct
AI-based scoring is part of Sales Insights.
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