MB-910 Describe Dynamics 365 Customer Insights Practice Question
Which TWO data sources can be used to ingest data into Dynamics 365 Customer Insights? (Choose two.)
⚠ Common exam trap
The trap here is that candidates often mistake Excel files as a direct data source option, but in Customer Insights, Excel files are ingested through Power Query or other connectors, not as a standalone selection in the exam's context.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Query
Power Query is a native data ingestion tool within Dynamics 365 Customer Insights that allows users to connect to a wide variety of data sources, transform data using a graphical interface, and load it into the Customer Insights data lake. It supports connectors for databases, online services, and files, making it a primary method for importing customer data.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power Query
Why this is correct
Power Query connects to many sources.
- ✗
Azure DevOps
Why it's wrong here
Azure DevOps is not a customer data source.
- ✗
Excel file
Why it's wrong here
Excel files are not a source type; they can be imported via Power Query.
- ✓
Microsoft Dataverse
Why this is correct
Dataverse is a common data source.
- ✗
Microsoft Teams
Why it's wrong here
Teams is not a data source.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.