MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO components are required to set up a basic Dynamics 365 Field Service solution? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dynamics 365 Field Service license
Options D and E are correct. A Dynamics 365 Field Service license is required for users to access the application. Resource scheduling (scheduling engine) is a core component needed for dispatching work orders and scheduling resources. Option A is incorrect because Sales is a separate app and not required for Field Service. Option B is incorrect because Power Automate is optional for workflows. Option C is incorrect because Customer Service is a separate app, not a prerequisite for Field Service.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Dynamics 365 Sales license
Why it's wrong here
Sales is not required for Field Service.
- ✗
Power Automate license
Why it's wrong here
Power Automate is optional for automation.
- ✗
Dynamics 365 Customer Service license
Why it's wrong here
Customer Service is not required for basic Field Service.
- ✓
Dynamics 365 Field Service license
Why this is correct
A license is necessary to access the Field Service app.
- ✓
Resource scheduling (scheduling engine)
Why this is correct
Resource scheduling is a core component for dispatching.
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