Quick Answer
The answer is Dynamics 365 Sales, as it is one of the primary data sources that can be ingested into Dynamics 365 Customer Insights - Data. This is correct because Customer Insights - Data functions as a customer data platform (CDP) that unifies data from various sources, and Dynamics 365 Sales is a first-party Microsoft application that integrates natively, allowing you to pull in customer profiles, interactions, and transactional data for a 360-degree view. On the MB-910 exam, this question tests your understanding of which systems feed into the CDP, often appearing as a multi-select scenario where you must distinguish between internal Microsoft sources like Sales and external connectors like Salesforce via Power Query. A common trap is confusing data sources with export destinations—remember that ingestion is about bringing data in, not sending it out. Memory tip: think of Customer Insights as a hub that "drinks from" your sales, marketing, and service systems, with Dynamics 365 Sales being the most direct tap.
This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE of the following are data sources that can be ingested into Dynamics 365 Customer Insights - Data?
Salesforce
Salesforce connector is available.
Why wrong: LinkedIn is not a direct ingestion source.
Azure SQL Database
Azure SQL is a supported source.
SAP Concur
Why wrong: SAP Concur is not a standard connector.
Dynamics 365 Sales
Dynamics 365 apps are supported.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Salesforce
Option A is correct because Dynamics 365 Customer Insights - Data supports ingesting data from Salesforce via its built-in Power Query connectors. This allows organizations to unify customer data from CRM systems like Salesforce into a single customer data platform (CDP) for 360-degree views.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Salesforce
Why this is correct
Salesforce connector is available.
Related concept
Read the scenario before looking for a memorised answer.
Why it's wrong here
LinkedIn is not a direct ingestion source.
Azure SQL Database
Why this is correct
Azure SQL is a supported source.
Related concept
Read the scenario before looking for a memorised answer.
SAP Concur
Why it's wrong here
SAP Concur is not a standard connector.
Dynamics 365 Sales
Why this is correct
Dynamics 365 apps are supported.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
The trap here is that candidates may assume all popular business applications (like LinkedIn or SAP Concur) are automatically supported as data sources, but the exam tests only the specific connectors documented in the official Microsoft list for Customer Insights - Data.
Detailed technical explanation
Dynamics 365 Customer Insights - Data uses Power Query as its primary data ingestion engine, which provides over 200 connectors, including Salesforce, Azure SQL Database, and Dynamics 365 Sales. The platform supports both scheduled and on-demand data refreshes, and ingested data is stored in Azure Data Lake Storage for further unification and segmentation. Real-world scenarios often involve combining sales data from Dynamics 365 Sales with marketing data from Salesforce to create a single customer view.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
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FAQ
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
The correct answer is: Salesforce — Option A is correct because Dynamics 365 Customer Insights - Data supports ingesting data from Salesforce via its built-in Power Query connectors. This allows organizations to unify customer data from CRM systems like Salesforce into a single customer data platform (CDP) for 360-degree views.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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