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Describe Dynamics 365 Field ServicemediumMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Refer to the exhibit.
Resource Scheduling Optimization Rule:
{
  "RuleName": "EmergencyPriority",
  "Goal": "MinimizeTravelTime",
  "Constraints": {
    "MaxTravelTimeMinutes": 30,
    "RequiredSkills": ["HVAC"],
    "PreferredTimeWindow": ["08:00", "17:00"]
  },
  "Priority": 1
}

Refer to the exhibit. A Resource Scheduling Optimization rule is configured as shown. Which impact does this rule have on scheduling?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Technicians are scheduled to minimize travel time within 30 minutes.

The rule minimizes travel time with a maximum of 30 minutes. Option B is wrong because the rule requires HVAC skills, so technicians without those skills are not eligible. Option C is wrong because the goal is to minimize travel time, not maximize. Option D is wrong because the rule does not specify after-hours.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Technicians are scheduled to minimize travel time within 30 minutes.

    Why this is correct

    The goal is MinimizeTravelTime with MaxTravelTimeMinutes 30.

  • Technicians without HVAC skills are still eligible.

    Why it's wrong here

    The rule requires HVAC skills.

  • Technicians are scheduled to maximize travel time.

    Why it's wrong here

    The goal is to minimize travel time.

  • Scheduling is restricted to after-hours work.

    Why it's wrong here

    PreferredTimeWindow is 08:00-17:00, not after-hours.

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