Describe Dynamics 365 Sales →hardMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Sales Practice Question

Exhibit

Refer to the exhibit. A Dynamics 365 Sales administrator configures the following AI insights for opportunities:

{
  "aiInsights": {
    "predictiveForecasting": true,
    "sentimentAnalysis": false,
    "recommendedNextSteps": true,
    "autoCapture": true
  }
}

Based on the exhibit, which AI feature is NOT enabled for opportunities?

⚠ Common exam trap

Many candidates assume Sentiment Analysis is automatically enabled for all records because it is a prominent AI feature in Dynamics 365, but it is actually a separate add-on that must be explicitly configured and is not part of the standard opportunity AI features shown in the exhibit.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Sentiment Analysis

Sentiment Analysis is a feature available in Dynamics 365 Sales Insights for analyzing customer sentiment in real-time during calls or from text, but it is not specifically listed as an enabled AI feature for opportunities in the exhibit. The exhibit shows Recommended Next Steps, Auto Capture, and Predictive Forecasting as enabled, making Sentiment Analysis the correct answer because it is not enabled for opportunities.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Recommended Next Steps
Why it's wrong here
It is enabled (true).
✗
Auto Capture
Why it's wrong here
It is enabled (true).
✓
Sentiment Analysis
Why this is correct
It is disabled (false).
✗
Predictive Forecasting
Why it's wrong here
It is enabled (true).

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MB-910 Describe Dynamics 365 Sales Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

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