The correct answer is Sentiment Analysis, because the exhibit shows that the `sentimentAnalysis` parameter is set to `false`, while `predictiveForecasting`, `autoCapture`, and `recommendedNextSteps` are all set to `true`. In Dynamics 365 Sales, AI features like predictive forecasting and auto capture are enabled at the system or entity level through configuration settings, and the exhibit explicitly disables sentiment analysis for opportunities by toggling that flag off. On the MB-910 exam, this question tests your ability to read a configuration JSON or settings panel and identify which AI capability is turned off, a common trap where test-takers overlook the specific `false` value and instead focus on the enabled features. To remember this, think of the acronym S.A.F.E. — Sentiment Analysis is the one that’s Frequently Excluded — and always scan for the `false` flag first when asked which feature is not enabled.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Refer to the exhibit. A Dynamics 365 Sales administrator configures the following AI insights for opportunities:
{
"aiInsights": {
"predictiveForecasting": true,
"sentimentAnalysis": false,
"recommendedNextSteps": true,
"autoCapture": true
}
}
Based on the exhibit, which AI feature is NOT enabled for opportunities?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "NOT"
Why it matters: Negative qualifier — you are looking for the one option that does NOT apply. Most options will be true; only one is false for this scenario.
Refer to the exhibit. A Dynamics 365 Sales administrator configures the following AI insights for opportunities:
{
"aiInsights": {
"predictiveForecasting": true,
"sentimentAnalysis": false,
"recommendedNextSteps": true,
"autoCapture": true
}
}
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Sentiment Analysis
Option C is correct because sentimentAnalysis is set to false. Option A is wrong because predictiveForecasting is true. Option B is wrong because autoCapture is true. Option D is wrong because recommendedNextSteps is true.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Recommended Next Steps
Why it's wrong here
It is enabled (true).
✗
Auto Capture
Why it's wrong here
It is enabled (true).
✓
Sentiment Analysis
Why this is correct
It is disabled (false).
Clue confirmation
The clue word "NOT" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Predictive Forecasting
Why it's wrong here
It is enabled (true).
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Sentiment Analysis — Option C is correct because sentimentAnalysis is set to false. Option A is wrong because predictiveForecasting is true. Option B is wrong because autoCapture is true. Option D is wrong because recommendedNextSteps is true.
What should I do if I get this MB-910 question wrong?
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "NOT". Negative qualifier — you are looking for the one option that does NOT apply. Most options will be true; only one is false for this scenario.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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