MB-910 Describe Dynamics 365 Sales Practice Question
A sales representative wants to view a list of all activities related to a specific opportunity, including emails, phone calls, and meetings. Where should the representative look in Dynamics 365 Sales?
⚠ Common exam trap
Test-takers frequently confuse the Timeline control (a per-record activity feed) with the Associated View (a grid of related records), because both show activities, but only the Timeline provides the chronological, inline experience that the question describes.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Timeline control on the opportunity record
The Timeline control on the opportunity record aggregates all activities—emails, phone calls, meetings, notes, and tasks—in a chronological feed directly within the record. This provides the sales representative with a single, real-time view of every interaction linked to that specific opportunity without needing to navigate to separate lists or queries.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Sales Insights dashboard
Why it's wrong here
The dashboard provides analytics, not a chronological list of activities.
- ✗
Associated View for activities
Why it's wrong here
Associated View shows related records but is not a chronological timeline.
- ✓
Timeline control on the opportunity record
Why this is correct
The Timeline control shows all activities in chronological order.
- ✗
Activity entity in Advanced Find
Why it's wrong here
Advanced Find shows all activities across the system, not filtered to the specific opportunity.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.