The answer is to use the out-of-the-box opportunity close process to generate an order. This is correct because Dynamics 365 Sales includes a native, no-code workflow that triggers automatic order creation on opportunity win the moment you close an opportunity as Won, pulling in the associated products, quantities, and pricing from the opportunity record. On the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam, this scenario tests your understanding of built-in sales automation versus custom development; a common trap is thinking you need a Power Automate flow or a plugin, but the exam expects you to recognize that the standard close process handles this requirement without extra configuration. Remember the key distinction: the opportunity close process is the only out-of-the-box mechanism that creates an order automatically—no custom code needed. Memory tip: think “Close to Create” — closing the opportunity as Won is the trigger that creates the order.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A sales organization uses Dynamics 365 Sales. They want to ensure that when an opportunity is won, a new order is automatically created. What should they configure?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the out-of-the-box opportunity close process to generate an order.
The out-of-the-box opportunity close process in Dynamics 365 Sales automatically generates an order when an opportunity is marked as won. This is the native, no-code mechanism designed specifically for this requirement, ensuring the order is created with the correct data from the opportunity.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Use the out-of-the-box opportunity close process to generate an order.
Why this is correct
By default, when an opportunity is won, an order can be automatically created.
Related concept
Read the scenario before looking for a memorised answer.
✗
Create a workflow that triggers on opportunity win.
Why it's wrong here
A workflow can work, but the out-of-the-box process is more efficient.
✗
Configure a business process flow for opportunity.
Why it's wrong here
Business process flows guide stages but do not automatically create records.
✗
Add a custom button to create an order.
Why it's wrong here
Custom buttons require scripting and are not automatic.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may think a custom workflow is needed for automation, but the out-of-the-box opportunity close process already includes this functionality, making custom workflows redundant and less efficient.
Detailed technical explanation
How to think about this question
Under the hood, the opportunity close process uses the 'Win Opportunity' system job, which executes a series of steps including creating an order record and linking it to the opportunity via the 'Order' relationship. This process also updates the opportunity's status to 'Won' and can be customized with additional steps like generating an invoice or updating a quote. In a real-world scenario, this ensures that sales data flows seamlessly from opportunity to order without manual intervention, reducing errors and improving efficiency.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the out-of-the-box opportunity close process to generate an order. — The out-of-the-box opportunity close process in Dynamics 365 Sales automatically generates an order when an opportunity is marked as won. This is the native, no-code mechanism designed specifically for this requirement, ensuring the order is created with the correct data from the opportunity.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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