MB-910 Describe Dynamics 365 Customer Insights Practice Question
A sales manager wants to use Dynamics 365 Customer Insights - Journeys to send a follow-up email to all contacts who attended a recent webinar. The webinar attendance data is stored in a custom table in Dynamics 365. Which type of segment should they create to target these contacts?
⚠ Common exam trap
Candidates often confuse 'custom segment' with a segment built from a custom table, but Microsoft's official terminology only recognizes static and dynamic segments, and 'custom' is not a valid segment type.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dynamic segment
A dynamic segment is the correct choice because it automatically updates membership based on real-time data and conditions, such as a custom table recording webinar attendance. This ensures that as new contacts attend webinars, they are automatically included in the segment without manual intervention, making it ideal for targeting contacts based on evolving criteria.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Dynamic segment
Why this is correct
Dynamic segments evaluate conditions in real time, suitable for targeting based on related records.
- ✗
Deployed segment
Why it's wrong here
Deployed segment is not a valid segment type.
- ✗
Static segment
Why it's wrong here
Static segments do not automatically update based on changes.
- ✗
Custom segment
Why it's wrong here
Custom segment is not a standard segment type in Customer Insights - Journeys.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.