MB-910 Describe Dynamics 365 Sales Practice Question
A sales manager wants to track the progress of deals through a series of stages, such as 'Qualify' and 'Proposal'. What should you configure in Dynamics 365 Sales?
⚠ Common exam trap
A common mix-up: candidates confuse the Sales accelerator sequence (which also involves stages and steps) with a business process flow, but the accelerator is for activity cadence, not for tracking the logical progression of a deal through a sales pipeline.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Business process flow
A business process flow in Dynamics 365 Sales provides a visual, stage-based pipeline (e.g., Qualify, Develop, Propose, Close) that guides users through each step of a sale. It enforces data entry and stage progression, enabling the sales manager to track deal progress and ensure consistency across the sales process.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Sales accelerator sequence
Why it's wrong here
Sequences automate outreach steps.
- ✓
Business process flow
Why this is correct
Business process flows guide users through stages.
- ✗
Goal management
Why it's wrong here
Goals track quantitative targets.
- ✗
Sales territories
Why it's wrong here
Sales territories group customers by geography.
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