Explore the core capabilities of customer engagement apps in Dynamics 365 →easyMultiple ChoiceObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
A sales manager wants to ensure that leads are automatically qualified based on specific criteria such as budget and timeline. Which Dynamics 365 feature should be configured?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Lead scoring
Lead scoring is correct because it automatically evaluates leads based on predefined criteria such as budget and timeline. Option A is wrong because Copilot for Sales provides AI-assisted suggestions but does not automatically qualify leads. Option C is wrong because sales sequences automate step-by-step sales activities, not lead qualification. Option D is wrong because business process flow guides users through stages but does not automatically qualify leads.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Copilot for Sales
Why it's wrong here
Incorrect because Copilot for Sales offers AI-assisted suggestions for sales but does not automatically qualify leads based on criteria.
- ✓
Lead scoring
Why this is correct
Correct because Lead scoring automatically evaluates leads against predefined criteria (e.g., budget, timeline) and qualifies them without manual intervention.
- ✗
Sales sequences
Why it's wrong here
Incorrect because Sales sequences automate a series of sales activities but do not handle automatic lead qualification.
- ✗
Business process flow
Why it's wrong here
Incorrect because Business process flow provides a guided process through stages but does not automatically qualify leads.
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